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Bandwidth

Bandwidth App Incident - Campaign Assignment Incident

Degraded Lasted 7h 29m · started · Bandwidth's page

Level
confirmed
Worst impact
Degraded
Components
Bandwidth App
Down Index
22of 100

What to do

  • Check whether you use Bandwidth Bandwidth App. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 7h 29m it lasted.

    Anything that failed between 2026-04-07 13:38 UTC and 2026-04-07 21:07 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 3

  1. identified

    Bandwidth teams have identified an incident where numbers were erroneously de-provisioned from their assigned campaigns in the Bandwidth App. Teams are working to restore expected settings and messaging behaviors.

    provider

  2. identified

    Teams continue to work to resolve this incident.

    provider

  3. resolved

    This incident has been resolved. Impacted telephone numbers have been restored to their campaigns.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-37d2efa91f

Is Bandwidth still down?

No, this incident was resolved 2026-04-07 21:07 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

7h 29m, from 2026-04-07 13:38 UTC to 2026-04-07 21:07 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named Bandwidth App.

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.