- Level
- confirmed
- Worst impact
- Degraded
- Components
- Bandwidth App
- Down Index
- 19of 100
What to do
Check whether you use Bandwidth Bandwidth App. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2h 28m it lasted.
Anything that failed between 2026-04-13 13:27 UTC and 2026-04-13 15:55 UTC may need a replay.Subscribe to Bandwidth's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bandwidth 3
- investigating
Bandwidth teams are investigating a small segment of users of the Bandwidth App who are unable to purchase telephone numbers as expected. Teams are working to restore expected number purchasing behaviors.
provider
- monitoring
Teams are observing expected portal behaviors and are monitoring for stability.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-5798d5bf65
Is Bandwidth still down?
No, this incident was resolved 2026-04-13 15:55 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.
How long did it last?
2h 28m, from 2026-04-13 13:27 UTC to 2026-04-13 15:55 UTC, by the times Bandwidth posted.
What was affected?
Bandwidth named Bandwidth App.
What caused it?
Bandwidth hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.