- Level
- confirmed
- Worst impact
- Degraded
- Components
- Inbound Calling (SIP) - United States
- Regions
- us
- Down Index
- 23of 100
What to do
Check whether you use Bandwidth Inbound Calling (SIP) - United States in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1h 39m it lasted.
Anything that failed between 2026-10-22 15:14 UTC and 2026-10-22 16:53 UTC may need a replay.Subscribe to Bandwidth's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bandwidth 3
- identified
Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
provider
- resolved
This incident has been resolved.
provider
- postmortem
Between 00:00 UTC on October 21 and 16:05 UTC on October 22, some inbound calls using Voice Authentication services in the US region failed to complete. Bandwidth has concluded its investigation of this issue and details can be found in the following Incident Report: [https://www.bandwidth.com/support/en/articles/17756424-20261022-voice-us-pindrop-inbound-call-failures-after-siprec-release.](https://www.bandwidth.com/support/en/articles/17756424-20261022-voice-us-pindrop-inbound-call-failures-after-siprec-release.) We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-63484aa49f
Is Bandwidth still down?
No, this incident was resolved 2026-10-22 16:53 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.
How long did it last?
1h 39m, from 2026-10-22 15:14 UTC to 2026-10-22 16:53 UTC, by the times Bandwidth posted.
What was affected?
Bandwidth named Inbound Calling (SIP) - United States in us.
What caused it?
Bandwidth hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.