- Level
- confirmed
- Worst impact
- Degraded
- Components
- Inbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States
- Regions
- us
- Down Index
- 25of 100
What to do
Check whether you use Bandwidth Inbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5h 3m it lasted.
Anything that failed between 2026-10-07 19:20 UTC and 2026-10-08 00:23 UTC may need a replay.Subscribe to Bandwidth's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bandwidth 4
- investigating
Bandwidth teams are investigating an Inbound Calling incident where a subset of inbound calls from the Lumen network are failing to connect to the Bandwidth network. Teams and this partner are working to restore expected calling services.
provider
- identified
Teams have identified the off network condition and are working to restore expected calling behaviors.
provider
- monitoring
Teams are observing expected calling behavior and will monitor for stability.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7943b2f216
Is Bandwidth still down?
No, this incident was resolved 2026-10-08 00:23 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.
How long did it last?
5h 3m, from 2026-10-07 19:20 UTC to 2026-10-08 00:23 UTC, by the times Bandwidth posted.
What was affected?
Bandwidth named Inbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States in us.
What caused it?
Bandwidth hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.