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Bandwidth

Messaging Delivery Incident- AT&T

Degraded Lasted 16h 16m · started · Bandwidth's page

Level
confirmed
Worst impact
Degraded
Components
SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging

What to do

  • Check whether you use Bandwidth SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 16h 16m it lasted.

    Anything that failed between 2026-09-10 23:24 UTC and 2026-09-11 15:40 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 4

  1. identified

    Bandwidth teams have identified an off-network incident resulting in intermittent messages delivery failures to AT&T destinations. These failures result in a 4740 code. Teams are working with AT&T to restore expected delivery of messages.

    provider

  2. identified

    Bandwidth teams continue to partner with the impacted industry provider.

    provider

  3. identified

    Bandwidth teams continue to partner with the impacted industry provider. Updates will be provided as they become available.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-7fe03a3c50

Is Bandwidth still down?

No, this incident was resolved 2026-09-11 15:40 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

16h 16m, from 2026-09-10 23:24 UTC to 2026-09-11 15:40 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging.

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.