- Level
- confirmed
- Worst impact
- Degraded
- Components
- Bandwidth App, Bandwidth International (fka Voxbone) Portal
- Regions
- eu
- Down Index
- 25of 100
What to do
Check whether you use Bandwidth Bandwidth App, Bandwidth International (fka Voxbone) Portal in eu. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 16m it lasted.
Anything that failed between 2026-04-03 17:11 UTC and 2026-04-03 21:27 UTC may need a replay.Subscribe to Bandwidth's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Bandwidth 4
- investigating
Beth teams are investigating an incident where reporting in the Bandwidth app and legacy global portal, particularly EU based CDR reports, are not populating as expected. Teams are working to restore expected reporting behavior.
provider
- investigating
We are continuing to investigate this issue.
provider
- investigating
We are continuing to investigate this issue.
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-b62474c5bd
Is Bandwidth still down?
No, this incident was resolved 2026-04-03 21:27 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.
How long did it last?
4h 16m, from 2026-04-03 17:11 UTC to 2026-04-03 21:27 UTC, by the times Bandwidth posted.
What was affected?
Bandwidth named Bandwidth App, Bandwidth International (fka Voxbone) Portal in eu.
What caused it?
Bandwidth hasn't published a root cause. If it does, it shows here.
Where does this come from?
Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.