Inbound Calling - Alaska

What to do

• Check whether you use Bandwidth Inbound Calling (SIP) - United States in us. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2d 22h it lasted.

  Anything that failed between 2026-04-24 16:55 UTC and 2026-04-27 15:52 UTC may need a replay.

• Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 6

1. investigatingApr 24, 2026, 4:55 PM UTC

   Bandwidth teams are investigating an off net inbound calling incident impacting Alaska based numbers. Teams are working with the impaired vendor to restored expected call processing.

   provider

2. identifiedApr 24, 2026, 6:24 PM UTC

   The source of this incidnet has been identified by the impaired vender. They are working to restore expected calling behavior.

   provider

3. identifiedApr 24, 2026, 9:40 PM UTC

   Teams continue to work to restore expected calling behavior.

   provider

4. monitoringApr 24, 2026, 11:26 PM UTC

   Teams are observing expected calling behavior. We will monitor for prolonged stability.

   provider

5. monitoringApr 25, 2026, 5:57 PM UTC

   We are continuing to monitor for stability.

   provider

6. resolvedApr 27, 2026, 3:52 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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