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Bandwidth

SMS and MMS 10DLC Failure

Degraded Lasted 5h 13m · started · Bandwidth's page

Level
confirmed
Worst impact
Degraded
Components
SMS Messaging (SMPP), MMS Messaging (MM4)
Down Index
21of 100

What to do

  • Check whether you use Bandwidth SMS Messaging (SMPP), MMS Messaging (MM4). Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 5h 13m it lasted.

    Anything that failed between 2026-10-07 21:51 UTC and 2026-10-08 03:05 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 3

  1. investigating

    Bandwidth teams are investigating an incident impacting outbound 10DLC messages towards AT&T. These messages may incorrectly fail to deliver due to an off network condition labeling said messages as fraud.

    provider

  2. monitoring

    Teams are observing expected messaging behavior and will monitor for stability.

    provider

  3. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e125606855

Is Bandwidth still down?

No, this incident was resolved 2026-10-08 03:05 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

5h 13m, from 2026-10-07 21:51 UTC to 2026-10-08 03:05 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named SMS Messaging (SMPP), MMS Messaging (MM4).

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.