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Bandwidth

Telephone Number Lookup Incident

Degraded Lasted 1h 23m · started · Bandwidth's page

Level
confirmed
Worst impact
Degraded
Components
Phone Number Lookup API
Down Index
18of 100

What to do

  • Check whether you use Bandwidth Phone Number Lookup API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 23m it lasted.

    Anything that failed between 2026-10-07 20:07 UTC and 2026-10-07 21:30 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 3

  1. investigating

    Bandwidth teams are investigating an incident impacting Telephone Number Lookup tool where results are delayed or failing to complete as expected.

    provider

  2. investigating

    This incident is resolved. Teams are observing customer TN lookup requests process in real-time without delays or time-outs.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e5e581663b

Is Bandwidth still down?

No, this incident was resolved 2026-10-07 21:30 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

1h 23m, from 2026-10-07 20:07 UTC to 2026-10-07 21:30 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named Phone Number Lookup API.

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.