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Bandwidth

Bandwidth International Market Impairment - Thailand

Major outage Lasted 2h 31m · started · Bandwidth's page

Level
confirmed
Worst impact
Major outage
Components
Inbound Calling- Thailand

What to do

  • Check whether you use Bandwidth Inbound Calling- Thailand. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 31m it lasted.

    Anything that failed between 2026-09-01 08:40 UTC and 2026-09-01 11:11 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 3

  1. investigating

    We are investigating a network impairment in Thailand with our carrier affecting voice traffic. We are currently working with our carrier for resolution.

    provider

  2. monitoring

    We have observed services in Thailand have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete

    provider

  3. resolved

    Final: Our carrier has completed all necessary repairs (SSL certificate update) and Bandwidth can confirm all services are restored. This incident is being resolved. Start Time: 2026-09-01 07:11:00 UTC End Time: 2026-09-01 08:55:00 UTC

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e6f014f734

Is Bandwidth still down?

No, this incident was resolved 2026-09-01 11:11 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

2h 31m, from 2026-09-01 08:40 UTC to 2026-09-01 11:11 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named Inbound Calling- Thailand.

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.