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Bandwidth

9-1-1 Dashboard Incident - Reporting

Partial outage Lasted 22h 38m · started · Bandwidth's page

Level
confirmed
Worst impact
Partial outage
Components
9-1-1 Dashboard
Down Index
33of 100

What to do

  • Check whether you use Bandwidth 9-1-1 Dashboard. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 22h 38m it lasted.

    Anything that failed between 2026-04-22 15:26 UTC and 2026-04-23 14:03 UTC may need a replay.
  • Subscribe to Bandwidth's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=bandwidth works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Bandwidth 8

  1. investigating

    Bandwidth teams are investigating an incident where reports generated by the 9-1-1 Dashboard may contain duplicated data points. Teams are working to restore expected reporting behavior. Note: This incident does not impact emergency call routing.

    provider

  2. identified

    Teams have identified the source of the incident and are working to restore expect record processing behaviors. Note: This incident does not impact emergency call routing.

    provider

  3. identified

    Teams have identified the source of the incident and are working to restore expect record processing behaviors.

    provider

  4. identified

    Teams have identified the source of the incident and are working to restore expect record processing behaviors.

    provider

  5. identified

    Teams have identified the source of the incident and are working to restore expect record processing behaviors.

    provider

  6. monitoring

    Teams are observing expected behavior and will continue to monitor.

    provider

  7. monitoring

    We are continuing to monitor for any further issues.

    provider

  8. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f01c0fe571

Is Bandwidth still down?

No, this incident was resolved 2026-04-23 14:03 UTC. For Bandwidth's live state, see https://down.guide/bandwidth.

How long did it last?

22h 38m, from 2026-04-22 15:26 UTC to 2026-04-23 14:03 UTC, by the times Bandwidth posted.

What was affected?

Bandwidth named 9-1-1 Dashboard.

What caused it?

Bandwidth hasn't published a root cause. If it does, it shows here.

Where does this come from?

Bandwidth's official status page, https://status.bandwidth.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.