- Level
- confirmed
- Worst impact
- Major outage
- Components
- Content API, Login/SSO, Web Application, Content Preview, Uploads/Downloads, Authentication (OAuth 2.0 / JWT), Search, Uploads/Downloads, Webhooks, Box Embed Widget, Box Sign, Box Canvas, Workflows and Automations, Box Shuttle, Accessible Site (a.box.com), Box AI, Box Sign, Box Doc Gen, Box Apps, Box Extract, Events API, Box AI, Files Page
- Down Index
- 39of 100
What to do
Check whether you use Box Content API, Login/SSO, Web Application, Content Preview and 19 more. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 5m it lasted.
Anything that failed between 2026-10-08 09:27 UTC and 2026-10-08 09:33 UTC may need a replay.Subscribe to Box's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=box works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Box 2
- investigating
We are investigating an ongoing issue affecting All Files page, API, uploads, downloads, Box Sign and Notes. We will provide more information as soon as it is available.
provider
- resolved
After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-870d817f34
Is Box still down?
No, this incident was resolved 2026-10-08 09:33 UTC. For Box's live state, see https://down.guide/box.
How long did it last?
5m, from 2026-10-08 09:27 UTC to 2026-10-08 09:33 UTC, by the times Box posted.
What was affected?
Box named Content API, Login/SSO, Web Application, Content Preview and 19 more.
What caused it?
Box hasn't published a root cause. If it does, it shows here.
Where does this come from?
Box's official status page, https://status.box.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.