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Box

Box status history

50 incidents over the last year, newest first; 99.99% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from Box's own archive.

Month

2026-11

1 incident

  1. BoxDegraded
    [Minor] Issue with Box AI
    lasted 3h 19mBox AI
Month

2026-10

5 incidents

  1. BoxPartial outagePostmortem
    [Medium] Issue with multiple Box Services
    lasted 1h 29mContent API, Uploads/Downloads, Box Sign +1
  2. BoxPartial outagePostmortem
    [Major] Issue with Box Drive
    lasted 4h 11mBox Drive
  3. BoxMajor outage
    [Critical] Issues with Multiple Box Services
    lasted 5mContent API, Login/SSO, Web Application +20
  4. BoxPartial outage
    [Medium] Issue with Enterprise Event Reports
    lasted 2h 6mEvents API, Enterprise Reports
  5. BoxPartial outagePostmortem
    [Medium] Issue with File Requests
    lasted 0m
Month

2026-09

4 incidents

  1. BoxPartial outagePostmortem
    [Medium] Issue with multiple reports
    lasted 4d 20hEnterprise Reports
  2. BoxMajor outagePostmortem
    [Critical] Issues with All Files Page, Box Notes, API calls, logins and downloads
    lasted 1h 14mus
  3. BoxPartial outagePostmortem
    [Medium] Issues with Box Notes
    lasted 28mWeb Application
  4. BoxDegraded
    [Minor] Issue with Admin Reporting
    lasted 53mEnterprise Reports
Month

2026-08

9 incidents

  1. BoxPartial outage
    [Medium] Issues with Box Hubs Shared Links
    lasted 1h 40mBox Hubs
  2. BoxMajor outage
    [Critical] Issue with Downloads
    lasted 44mUploads/Downloads, Uploads/Downloads, Japan +2apac, jp
  3. BoxPartial outage
    [Medium] Issue with Uploads
    lasted 41mUploads/Downloads, Uploads/Downloads
  4. BoxDegraded
    [Minor] Issue with Logins & Files Page
    lasted 0mus
  5. BoxPartial outage
    [Medium] Issue with Microsoft Office Integration and Box Edit
    lasted 1h 13mMicrosoft Office Integration, Box Edit / Tools
  6. BoxPartial outage
    [Medium] Issues with Multiple Box Services
    lasted 0mus
  7. BoxDegraded
    [Minor] Issues with All Files Page
    lasted 25mFiles Page
  8. BoxPartial outage
    [Medium] Issues affecting multiple Box services
    lasted 2h 39mContent API, Login/SSO, Login/SSO +4
  9. BoxPartial outage
    [Medium] Issues with Uploads and Downloads
    lasted 22mUploads/Downloads, Uploads/Downloads
Month

2026-07

7 incidents

  1. BoxPartial outage
    [Medium] Issues with Box Shuttle Standalone
    lasted 21mBox Shuttle
  2. BoxDegraded
    [Minor] Issues with Uploads
    lasted 1h 59mUploads/Downloads
  3. BoxPartial outage
    [Medium] Issues with Box Hubs
    lasted 16mBox Hubs
  4. BoxPartial outage
    [Medium] Issues with File Requests
    lasted 1h 56mSharing (Shared Links)
  5. BoxPartial outage
    [Medium] Issues with Box Edit and Microsoft Office Online
    lasted 18mMicrosoft Office Integration, Box Edit / Tools
  6. BoxPartial outage
    [Medium] Issues with Box Relay
    lasted 2h 29mBox Relay
  7. BoxPartial outage
    [Medium] Issues with Search service, Box Sign Templates and Metadata queries
    lasted 2h 8mSearch, Search, Box Sign
Month

2026-06

6 incidents

  1. BoxPartial outage
    [Medium] Issues with Zip Downloads
    lasted 2h 19mUploads/Downloadsus
  2. BoxDegraded
    [Minor] Issues with Uploads
    lasted 15mUploads/Downloads
  3. BoxPartial outage
    [Medium] Issue with Multiple Box Services
    lasted 54mWorkflows and Automations, Box Extract, Box Automate +1
  4. BoxPartial outage
    [Medium] Issue with Multiple Box Services
    lasted 1h 27mLogin/SSO, Authentication (OAuth 2.0 / JWT), Box Edit / Tools +1
  5. BoxMajor outage
    [Critical] Issues with Multiple Box Services
    lasted 0m
  6. BoxPartial outage
    [Medium] Issues with Box AI
    lasted 1h 27mBox AI
Month

2026-05

3 incidents

  1. BoxPartial outage
    [Medium] Issues with Box Drive
    lasted 32mBox Drive
  2. BoxPartial outage
    [Medium] Degradation of Enterprise Events API
    lasted 0m
  3. BoxMajor outage
    [Critical] Issues with Multiple Box Services
    lasted 1h 47mBox Shield (Auto Classification), Box Hubs, Box AI
Month

2026-04

2 incidents

  1. BoxPartial outage
    [Medium] Issues with Box Search
    lasted 1h 35mSearch
  2. BoxMajor outage
    [Critical] Issues with Box Sign
    lasted 4h 5mBox Sign
Month

2026-03

5 incidents

  1. BoxPartial outage
    [Medium] Issues Accessing the Admin Console Dashboard
    lasted 2h 19mAdmin Console & Functionality
  2. BoxMajor outage
    [Critical] Issue with Box Shuttle
    lasted 11h 8mBox Shuttle
  3. BoxPartial outage
    [Medium] Issues with Logins, Folder and File Preview, and Shared Links
    lasted 1h 31mLogin/SSO, Preview, Sharing (Shared Links)
  4. BoxPartial outage
    [Medium] Customers may experience issues previewing files
    lasted 0mus
  5. BoxDegraded
    [Minor] Issue affecting Logins
    lasted 44mLogin/SSO
Month

2026-02

5 incidents

  1. BoxPartial outage
    [Medium] Increased FTP 530 Captcha errors
    lasted 3h 49mFTP
  2. BoxPartial outage
    [Medium] Customers may experience issues with Uploads and Downloads for the UK zone
    lasted 1h 17mUploads/Downloadsus
  3. BoxMajor outage
    [Critical] Issue with Box API
    lasted 43mContent API
  4. BoxMajor outage
    [Critical] Issues with Multiple Box Services
    lasted 1h 9mLogin/SSO, Uploads/Downloads, Box Sign
  5. BoxDegraded
    [Minor] User May Encounter Issues Accessing Marketing Page box.com
    lasted 1h 26mLogin/SSO, Box.com Marketing Website
Month

2026-01

3 incidents

  1. BoxMajor outage
    [Critical] Issues with Logins, Notes and API
    lasted 0mus
  2. BoxMajor outage
    [Critical] Issues with Multiple Box Services
    lasted 58mContent API, Login/SSO, Web Application +14
  3. BoxPartial outage
    [Medium] Issue with Enterprise Reporting
    lasted 0mus