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Box

[Medium] Customers may experience issues previewing files

Partial outage Lasted 0m · started · Box's page

Level
confirmed
Worst impact
Partial outage
Regions
us
Down Index
22of 100

What to do

  • Check whether you use Box in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-03-18 18:00 UTC and 2026-03-18 18:00 UTC may need a replay.
  • Subscribe to Box's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=box works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Box 1

  1. resolved

    Between 10:56am PST to 11:42am PST on March 18th, 2026 some users may have experienced difficulties previewing files. No further impact has been observed and we are considering this issue to be resolved. If you are still experiencing any issues, please let us know at https://support.box.com.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e108fa4ddc

Is Box still down?

No, this incident was resolved 2026-03-18 18:00 UTC. For Box's live state, see https://down.guide/box.

How long did it last?

0m, from 2026-03-18 18:00 UTC to 2026-03-18 18:00 UTC, by the times Box posted.

What was affected?

Box named in us.

What caused it?

Box hasn't published a root cause. If it does, it shows here.

Where does this come from?

Box's official status page, https://status.box.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.