Delays on Transactional Email Delivery and Preview

What to do

• Check whether your product depends on Brevo. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 6m it lasted.

  Anything that failed between 2026-10-14 08:26 UTC and 2026-10-14 08:32 UTC may need a replay.

• Subscribe to Brevo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=brevo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Brevo 3

1. investigatingOct 14, 2026, 8:26 AM UTC

   We’ve detected an issue affecting Transactional Email Delivery and Preview, which may be causing disruptions for some customers. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience and understanding. We’ll share further updates as soon as more information becomes available.

   provider

2. monitoringOct 14, 2026, 8:28 AM UTC

   We have now mitigated the impact, and Transactional Email Delivery should be working as expected. However, there may still be some delays with Transactional Email Preview. We’re also seeing a reduction in errors across the affected services and continue to closely monitor our systems to ensure stability. We’ll provide another update once we confirm that the issue has been fully resolved. Thank you for your patience and understanding.

   provider

3. resolvedOct 14, 2026, 8:32 AM UTC

   The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

   provider

Corrections

None so far.

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