Multiple Services Impacted

What to do

• Check whether your product depends on Brevo. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 33m it lasted.

  Anything that failed between 2026-10-14 16:14 UTC and 2026-10-14 16:47 UTC may need a replay.

• Subscribe to Brevo's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=brevo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Brevo 4

1. investigatingOct 14, 2026, 4:14 PM UTC

   We’ve detected an issue affecting **Transactional Emails and Redirection Links**, which may be causing disruptions for some customers. In particular, some customers may experience **delays in the delivery of transactional emails**. Our team is actively investigating the root cause and working to resolve the issue as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding. We’ll share further updates as soon as we have more information.

   provider

2. investigatingOct 14, 2026, 4:30 PM UTC

   We would like to inform you that we are currently investigating an issue affecting multiple Brevo services. The impact includes **delays and errors affecting Transactional and Marketing email services, Redirection Links, and other related services such as SMS, Contacts, and Events**. Some customers may experience disruptions while using these services. Our teams are actively investigating the issue and working to restore normal service as quickly as possible. We sincerely apologize for the inconvenience and appreciate your patience and understanding. We will continue to monitor the situation closely and provide further updates as more information becomes available.

   provider

3. monitoringOct 14, 2026, 4:34 PM UTC

   We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. We’ll provide an update once we confirm the issue is fully resolved.

   provider

4. resolvedOct 14, 2026, 4:47 PM UTC

   The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

   provider

Corrections

None so far.

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