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Brevo

Delays affecting email previews and "view in browser" links

Degraded Lasted 4h 8m · started · Brevo's page

Level
confirmed
Worst impact
Degraded
Down Index
21of 100

What to do

  • Check whether your product depends on Brevo. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 4h 8m it lasted.

    Anything that failed between 2026-10-06 07:47 UTC and 2026-10-06 11:55 UTC may need a replay.
  • Subscribe to Brevo's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=brevo works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Brevo 4

  1. investigating

    We have been investigating increased latency affecting email preview generation since approximately 04:30 UTC today. Email sending and delivery are operating normally — only previews are affected. As a result, image previews and "view in browser" (mirror) links may be slow to load or temporarily degraded. Our team is actively working to restore normal performance. We will provide the next update soon. We apologise for any inconvenience.

    provider

  2. identified

    We have identified the cause of the issue affecting Email Previews generation. Our team is currently working on implementing a fix to mitigate the impact. Email sending and delivery continue to operate normally. Email Previews and “View in browser” (mirror) links may still be slow to load or temporarily degraded. We will continue to provide updates as we progress toward resolution.

    provider

  3. monitoring

    We have mitigated the impact and are seeing a reduction in errors across the affected services. We continue to monitor our systems closely to ensure stability. The lag is decreasing now and we will update once the issue is fully resolved . We’ll provide an update once we confirm the issue is fully resolved.

    provider

  4. resolved

    The issue has been resolved, and all affected services are now functioning normally. Thank you for your patience while we worked to address the issue.

    provider

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Corrections

None so far.

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Questions about DWN-ac8a7bd77a

Is Brevo still down?

No, this incident was resolved 2026-10-06 11:55 UTC. For Brevo's live state, see https://down.guide/brevo.

How long did it last?

4h 8m, from 2026-10-06 07:47 UTC to 2026-10-06 11:55 UTC, by the times Brevo posted.

What caused it?

Brevo hasn't published a root cause. If it does, it shows here.

Where does this come from?

Brevo's official status page, https://status.brevo.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.