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Delayed Webhook Processing

Degraded Lasted 51m · started · Close's page

Level
confirmed
Worst impact
Degraded
Components
API
Down Index
18of 100

What to do

  • Check whether you use Close API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 51m it lasted.

    Anything that failed between 2025-05-14 15:47 UTC and 2025-05-14 16:39 UTC may need a replay.
  • Subscribe to Close's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=close works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Close 4

  1. investigating

    We've identified an issue with our webhook processing system. Webhooks may be delayed up to twenty minutes. Updates will be posted as they are available.

    provider

  2. identified

    This issue has been identified and a fix is being implemented.

    provider

  3. monitoring

    A fix has been implemented and we are monitoring the results.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1861fda733

Is Close still down?

No, this incident was resolved 2025-05-14 16:39 UTC. For Close's live state, see https://down.guide/close.

How long did it last?

51m, from 2025-05-14 15:47 UTC to 2025-05-14 16:39 UTC, by the times Close posted.

What was affected?

Close named API.

What caused it?

Close hasn't published a root cause. If it does, it shows here.

Where does this come from?

Close's official status page, https://status.close.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.