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Close

Close status history

17 incidents over the last year, newest first; 99.99% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from Close's own archive.

Month

2026-10

1 incident

  1. CloseMajor outage
    App is unavailable for some customers
    lasted 29mApplication UI, API
Month

2026-09

1 incident

  1. ClosePartial outagePostmortem
    Application impairment
    lasted 26mApplication UI
Month

2026-08

2 incidents

  1. ClosePartial outage
    Database Failures
    lasted 2h 3mus
  2. ClosePartial outage
    Database Failures
    lasted 59mApplication UI, API
Month

2026-06

2 incidents

  1. CloseDegraded
    Background Task Processing Delays
    lasted 1h 54mAPI
  2. CloseDegraded
    Change indexing delayed
    lasted 4h 2mIndexing
Month

2026-05

1 incident

  1. ClosePartial outage
    Partial outage - connection issues and application errors
    lasted 1h 42mAPI, Incoming Calls, Outgoing Calls +1
Month

2026-04

2 incidents

  1. CloseDegraded
    Search Functionality Delayed
    lasted 2h 48mIndexing
  2. CloseDegraded
    Call Recordings Processing Delayed
    lasted 5h 2mCall Recording
Month

2026-03

1 incident

  1. CloseMajor outage
    Database issues
    lasted 47mApplication UI, API
Month

2025-11

2 incidents

  1. CloseDegraded
    Calling problems in the Desktop Application
    lasted 1h 13m
  2. CloseDegraded
    Application Slowness
    lasted 1h 59mApplication UI, API
Month

2025-10

5 incidents

  1. CloseDegraded
    Experiencing delays on Dialer Sessions
    lasted 4h 12mDialer
  2. CloseDegraded
    Experiencing Delays on Dialer Sessions
    lasted 1h 15mDialer
  3. ClosePartial outage
    Service interruption
    lasted 6h 7mPhone Service, Outgoing Calls
  4. ClosePartial outage
    Service Interruption
    lasted 2h 35mPhone Service, Outgoing Calls, Telephony Provider Connectivityus, us-east-1
  5. ClosePartial outage
    Partial outage - application not loading
    lasted 34mApplication UI, API, Querying