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Experiencing Delays on Dialer Sessions

Degraded Lasted 1h 15m · started · Close's page

Level
confirmed
Worst impact
Degraded
Components
Dialer
Down Index
19of 100

What to do

  • Check whether you use Close Dialer. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 15m it lasted.

    Anything that failed between 2025-10-22 10:35 UTC and 2025-10-22 11:50 UTC may need a replay.
  • Subscribe to Close's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=close works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Close 3

  1. investigating

    We are currently investigating problems with Lead Pages being loaded too slowly while on a Dialer session.

    provider

  2. monitoring

    A fix has been implemented, and we are currently monitoring this. New updates to follow.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-aec6154880

Is Close still down?

No, this incident was resolved 2025-10-22 11:50 UTC. For Close's live state, see https://down.guide/close.

How long did it last?

1h 15m, from 2025-10-22 10:35 UTC to 2025-10-22 11:50 UTC, by the times Close posted.

What was affected?

Close named Dialer.

What caused it?

Close hasn't published a root cause. If it does, it shows here.

Where does this come from?

Close's official status page, https://status.close.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.