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Background Task Processing Delays

Degraded Lasted 1h 54m · started · Close's page

Level
confirmed
Worst impact
Degraded
Components
API
Down Index
20of 100

What to do

  • Check whether you use Close API. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 54m it lasted.

    Anything that failed between 2026-06-29 17:46 UTC and 2026-06-29 19:39 UTC may need a replay.
  • Subscribe to Close's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=close works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Close 3

  1. investigating

    We have become aware of degraded processing of background tasks in the Close system. We are currently investigating the issue.

    provider

  2. monitoring

    We have identified the root cause and deployed a remediation. Background task processing performance is improving. Some customers may still see delayed processing of background tasks. Close Engineering is monitoring for improved performance.

    provider

  3. resolved

    This incident has been resolved. Background tasks are processing normally.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-1fbf59badf

Is Close still down?

No, this incident was resolved 2026-06-29 19:39 UTC. For Close's live state, see https://down.guide/close.

How long did it last?

1h 54m, from 2026-06-29 17:46 UTC to 2026-06-29 19:39 UTC, by the times Close posted.

What was affected?

Close named API.

What caused it?

Close hasn't published a root cause. If it does, it shows here.

Where does this come from?

Close's official status page, https://status.close.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.