- Level
- confirmed
- Worst impact
- Degraded
- Components
- Indexing, Querying
- Down Index
- 22of 100
What to do
Check whether you use Close Indexing, Querying. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 23m it lasted.
Anything that failed between 2025-03-25 18:21 UTC and 2025-03-25 21:44 UTC may need a replay.Subscribe to Close's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=close works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Close 2
- identified
OpenAI are currently experiencing increased error rates on their side, which is impacting Lead Summaries and AI Search in Close. You can follow for updates on their status page here - https://status.openai.com/
provider
- resolved
This incident has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e8b0ca6823
Is Close still down?
No, this incident was resolved 2025-03-25 21:44 UTC. For Close's live state, see https://down.guide/close.
How long did it last?
3h 23m, from 2025-03-25 18:21 UTC to 2025-03-25 21:44 UTC, by the times Close posted.
What was affected?
Close named Indexing, Querying.
What caused it?
Close hasn't published a root cause. If it does, it shows here.
Where does this come from?
Close's official status page, https://status.close.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.