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Application loading issues

Degraded Lasted 3h 33m · started · Close's page

Level
confirmed
Worst impact
Degraded
Components
Phone Service, Application UI, Indexing, Syncing, API, Incoming Calls, Sending, Querying, Outgoing Calls, Dialer, SMS
Down Index
31of 100

What to do

  • Check whether you use Close Phone Service, Application UI, Indexing, Syncing and 7 more. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 33m it lasted.

    Anything that failed between 2023-07-07 17:37 UTC and 2023-07-07 21:10 UTC may need a replay.
  • Subscribe to Close's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=close works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Close 4

  1. investigating

    We're currently investigating a slowdown in application performance. You may experience delays in email syncing, report updates, smartviews / search results, calling, and bulk actions. The engineering team is currently looking into resolving this as quickly as possible.

    provider

  2. monitoring

    Application Loading Issues

    provider

  3. monitoring

    The performance in Close is now operational. Our engineers are still closely monitoring the situation.

    provider

  4. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f4ea60c8bc

Is Close still down?

No, this incident was resolved 2023-07-07 21:10 UTC. For Close's live state, see https://down.guide/close.

How long did it last?

3h 33m, from 2023-07-07 17:37 UTC to 2023-07-07 21:10 UTC, by the times Close posted.

What was affected?

Close named Phone Service, Application UI, Indexing, Syncing and 7 more.

What caused it?

Close hasn't published a root cause. If it does, it shows here.

Where does this come from?

Close's official status page, https://status.close.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.