Convex: elevated latency/errors for a subset of customers

What to do

Check whether you use Convex Free & Starter. Check your stack
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Confirm your retries, queues and scheduled jobs caught up after the 8h 8m it lasted.
Anything that failed between 2025-10-30 23:43 UTC and 2025-10-31 07:52 UTC may need a replay.
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identifiedOct 30, 2025, 11:43 PM UTC
We're investigating an issue with a database cluster leading to degraded performance and higher error rates for affected deployments.
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identifiedOct 30, 2025, 11:44 PM UTC
We've restored affected pro deployments. Working on bringing back affected free deployments.
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identifiedOct 31, 2025, 12:25 AM UTC
we've brought back a subset of free deployments. Continuing to remediate.
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identifiedOct 31, 2025, 3:08 AM UTC
We're continuing to work on a fix for the issue. Expect another update in ~90 minutes.
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monitoringOct 31, 2025, 4:24 AM UTC
All deployments should be restored. We are monitoring the database to ensure it remains stable.
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monitoringOct 31, 2025, 5:59 AM UTC
There will be sporadic availability issues for a small subset of non-pro customers. We apologize for this impact. There was an issue with a downstream provider which resulted in a database cluster running with an inefficient table format. We're in the process of rewriting this data format but have had to shed load to provide headroom while reoptimizing the database.
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monitoringOct 31, 2025, 6:00 AM UTC
We are continuing to monitor for any further issues.
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resolvedOct 31, 2025, 7:52 AM UTC
This incident has been resolved.
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Reports count in aggregate; nothing about you is shown.

None so far.

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Is Convex still down?

No, this incident was resolved 2025-10-31 07:52 UTC. For Convex's live state, see https://down.guide/convex.

How long did it last?

8h 8m, from 2025-10-30 23:43 UTC to 2025-10-31 07:52 UTC, by the times Convex posted.

What was affected?

Convex named Free & Starter.

What caused it?

Convex hasn't published a root cause. If it does, it shows here.

Where does this come from?

Convex's official status page, https://status.convex.dev, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.