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down.guideby Sazabi
Dialpad

Dialpad status history

23 incidents over the last year, newest first; 99.99% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from Dialpad's own archive.

Month

2026-11

2 incidents

  1. DialpadDegraded
    Some customers may be experiencing degraded performance with AI agents.
    lasted 28mAi Agent
  2. DialpadPartial outage
    Service degradation affecting Dialpad AI Voice and Text Agents
    lasted 1h 31mDialpad Ai
Month

2026-10

2 incidents

  1. DialpadDegraded
    Some customers may be experiencing issues with devices.
    lasted 6h 5mTelephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
  2. DialpadPartial outage
    Some customers may be experiencing issues making or receiving calls.
    lasted 7h 37mTelephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
Month

2026-09

4 incidents

  1. DialpadDegraded
    Service degradation affecting some IVR Customers
    lasted 45mOmnichannel
  2. DialpadDegraded
    Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls
    lasted 19mTelephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Callsus
  3. DialpadDegraded
    Investigating degraded calling performance for some EU numbers and destinations
    lasted 42mTelephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls, Carrier Networks: Local Numberseu
  4. DialpadPartial outage
    Partial service disruption
    lasted 4h 37mTelephony Infrastructure: Inbound Calls
Month

2026-08

1 incident

  1. DialpadDegraded
    Some contact center agents may be experiencing issues with being unable to complete a call wrap-up
    lasted 49mContact Center
Month

2026-07

2 incidents

  1. DialpadDegraded
    Some customers may be experiencing errors using the fax API
    lasted 28mAPI Platform
  2. DialpadDegraded
    Some customers may be experiencing degraded performance with IVR calls
    lasted 1h 24mContact Center
Month

2026-06

4 incidents

  1. DialpadDegraded
    Inbound/Outbound Calling Potentially Impacted
    lasted 6h 16mTelephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
  2. DialpadDegraded
    Some customers in the US and Canada may be experience issues with delays in message delivery
    lasted 2h 47mCarrier Networks: Messagingca, us
  3. DialpadPartial outage
    Some customers in the US and Canada may be experiencing issues with MMS messaging
    lasted 40mMessagingca, us
  4. DialpadDegraded
    Some customers may be experiencing issues receiving inbound SMS messages
    lasted 3h 10mMessaging
Month

2026-05

2 incidents

  1. DialpadPartial outage
    Some customers may be experiencing issues with IVR
    lasted 5h 29mOmnichannel
  2. DialpadDegraded
    Customers using Salesforce CTI with Dialpad may be experiencing issues with logging in
    lasted 3h 6mIntegrations
Month

2026-04

1 incident

  1. DialpadPartial outage
    We are investigating potential issues with calling
    lasted 2h 1mTelephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
Month

2026-03

1 incident

  1. DialpadDegraded
    Some customers may be experiencing issues making or receiving calls.
    lasted 2d 6hTelephony Infrastructure: Outbound Calls, Application, Omnichannel +2
Month

2026-02

2 incidents

  1. DialpadDegraded
    Some customers may be experiencing sporadic issues with placing or receiving calls
    lasted 52mTelephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
  2. DialpadDegraded
    Some customers may be experiencing sporadic issues with placing or receiving calls
    lasted 1h 4mTelephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls
Month

2026-01

1 incident

  1. DialpadDegraded
    Some customers may be experiencing delays in platform functions
    lasted 3h 2mTelephony Infrastructure: Inbound Calls, Application, Contact Center +4
Month

2025-11

1 incident

  1. DialpadPartial outage
    Accessing www.dialpad.com shows an error
    lasted 4h 22mWebsite