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Elastic Cloud

Upstream Azure Outage Causing Service Degradation

Partial outage Lasted 2d 15h · started · Elastic Cloud's page

Level
confirmed
Worst impact
Partial outage
Regions
us
Down Index
37of 100

What to do

  • Check whether you use Elastic Cloud in us. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2d 15h it lasted.

    Anything that failed between 2026-05-29 06:32 UTC and 2026-05-31 21:33 UTC may need a replay.
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Updates from Elastic Cloud 9

  1. investigating

    We are continuing to investigate the impact of an upstream Azure WestUS2 outage which is impacting Elastic services and deployment healthiness, including Elastic Serverless projects hosted in this region. We have confirmed that impact to our service is limited to a single availability zone (westus2-2). Customers whose deployments are not configured for high availability may experience intermittent errors, delays, or inability to access certain features. Deployments configured for high availability across multiple zones are not expected to be affected. Our team is working to mitigate the situation and the impact on our environment. We will provide further updates as more information becomes available.

    provider

  2. investigating

    We are continuing to investigate this issue.

    provider

  3. investigating

    We are continuing to investigate this issue.

    provider

  4. identified

    We are continuing to investigate the impact of an upstream Azure WestUS2 outage which is impacting Elastic services and deployment healthiness, including Elastic Serverless projects hosted in this region. We have confirmed that impact to our service is limited to a single availability zone (westus2-2). Customers whose deployments are not configured for high availability may experience intermittent errors, delays, or inability to access certain features. Deployments configured for high availability across multiple zones are not expected to be affected. Our team is working to mitigate the situation and the impact on our environment. We will provide further updates as more information becomes available.

    provider

  5. identified

    We continue to respond to an upstream Microsoft Azure outage in Azure West US 2 (azure-westus2), caused by a datacenter power event reported by Azure. Elastic impact remains limited to availability zone westus2-2. Customers with deployments not configured for high availability in this region may continue to experience intermittent connectivity errors, degraded performance, or delays when performing deployment operations (including create, edit, restart, and delete). Deployments configured for high availability across multiple availability zones are not expected to be affected. Our teams are actively remediating affected infrastructure in the impacted zone. Recovery progress is currently constrained by degraded Azure platform APIs and capacity availability in the region.

    provider

  6. identified

    We continue to remediate the impact of an upstream Azure outage in Azure West US 2 (azure-westus2), limited to availability zone westus2-2. Customers with deployments not configured for high availability in this region may continue to experience intermittent connectivity errors, degraded performance, or delays when performing deployment operations. Deployments configured for high availability across multiple availability zones are not expected to be affected. Our teams remain actively engaged with Microsoft Azure and are working to restore affected infrastructure. We will provide further updates as recovery progresses

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  7. monitoring

    Remediation is underway and systems are recovering. We  continue to monitor the situation and will post an update in the next 2 hours or earlier.

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  8. monitoring

    We continue to monitor the situation which has mostly recovered. A small number of deployments are still not healthy. Our support team is working on resolving these on a case-by-case basis.

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  9. resolved

    This incident has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-0a9350588a

Is Elastic Cloud still down?

No, this incident was resolved 2026-05-31 21:33 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.

How long did it last?

2d 15h, from 2026-05-29 06:32 UTC to 2026-05-31 21:33 UTC, by the times Elastic Cloud posted.

What was affected?

Elastic Cloud named in us.

What caused it?

Elastic Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.