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Elastic Cloud

Elastic Cloud status history

60 incidents over the last year, newest first; 99.98% uptime (90 days), 99.99% uptime (12 months). History from before down.guide started reading the page is imported from Elastic Cloud's own archive.

Month

2026-11

1 incident

  1. Elastic CloudPartial outage
    mOLTP PrivateLink connectivity issue
    lasted 13h 28m
Month

2026-10

6 incidents

  1. Elastic CloudPartial outagePostmortem
    Elastic Support Portal is unavailable
    lasted 2h 29mus
  2. Elastic CloudPartial outagePostmortem
    403 error when trying to access Autoops in newly created serverless projects
    lasted 9h 31mus, us-east-1
  3. Elastic CloudPartial outage
    Elastic Cloud scaling issues in Azure
    lasted 6h 57m
  4. Elastic CloudPartial outage
    Degraded availability for some Elastic Cloud Hosted and Serverless deployments in GCP europe-west2 (London)
    lasted 15h 3meu, europe-west2
  5. Elastic CloudPartial outage
    Delayed or Unavailable project operation in GCP us-central1
    lasted 8h 12mGCP Infrastructure health: us-central1us, us-central1
  6. Elastic CloudPartial outage
    Delayed Serverless Metrics in Azure UAE North region
    lasted 3h 50mAzure Infrastructure Healthme
Month

2026-09

9 incidents

  1. Elastic CloudPartial outagePostmortem
    Degraded Performance: Cloud Provisioning Delays
    lasted 1h 59m
  2. Elastic CloudPartial outage
    AutoOps node metrics temporarily unavailable in some regions
    lasted 41m
  3. Elastic CloudPartial outage
    Elastic Support Portal unavailable
    lasted 2h 21m
  4. Elastic CloudPartial outage
    Delayed Metrics in Cloud Console - GCP us-east4
    lasted 8h 24mus, us-east4
  5. Elastic CloudPartial outage
    Kibana access restored for UI-assigned Organization Owners on Hosted deployments
    lasted 21h
  6. Elastic CloudPartial outage
    Elastic Agent enrollment/check-in failures on 9.5.3 (and 9.4.6) with Fleet remote Elasticsearch output
    lasted 7d 13h
  7. Elastic CloudPartial outage
    Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions
    lasted 0meu
  8. Elastic CloudPartial outage
    Issue impacting services running in GCP us-central1
    lasted 4h 48mGCP Infrastructure Health, GCP Infrastructure health: us-central1, Elastic Docker Registryus, us-central1
  9. Elastic CloudPartial outagePostmortem
    Replication bug causing slow recoveries
    lasted 29d 12hElastic Cloud Hosted
Month

2026-08

8 incidents

  1. Elastic CloudPartial outage
    [RESOLVED - 2026-08-26] APM endpoints for serverless projects not available
    lasted 1h 22m
  2. Elevated Error Rates Affecting Managed OTLP
    lasted 1h 51m
  3. Elastic CloudPartial outage
    Issue when creating Serverless projects in Azure eastus region
    lasted 3h 35mElastic Cloud Serverless
  4. Elastic CloudPartial outage
    Elasticsearch 9.5.1: false-positive matches in certain boolean queries
    lasted 6d 7h
  5. Elastic CloudPartial outage
    Increased error rates for microsoft-multilingual-e5-large
    lasted 4d 3h
  6. Elastic CloudPartial outage
    Serverless project creation delayed or failing
    lasted 4h 43mElastic Cloud Serverless
  7. Elastic CloudPartial outage
    GCP asia-south1 high latency
    lasted 0mElasticsearch connectivity: GCP asia-south1apac, asia-south1
  8. Elastic CloudPartial outage
    Elasticsearch 9.5.0 contains a query-correctness defect
    lasted 6d 10h
Month

2026-07

9 incidents

  1. Elastic CloudPartial outage
    Metering issue with Elastic Cloud Hosted Deployments
    lasted 1d 8h
  2. Elastic CloudPartial outage
    AutoOps monitoring data not ingested for subset of deployments
    lasted 35mAutoOps
  3. Elastic CloudPartial outage
    Elastic Cloud - Email MFA Delivery Delays (Gmail)
    lasted 2d 7h
  4. AutoOps monitoring data not ingested for subset of deployments
    lasted 15m
  5. Elastic CloudPartial outage
    Cloud Console Deployment Errors
    lasted 57mCloud console
  6. Elastic Cloud authentication issues using Microsoft login credentials
    lasted 4mCloud console
  7. Regional outage - Elastic Inference Service (EIS)
    lasted 2h 6meu
  8. Elastic CloudPartial outage
    Partial outage - Elastic Inference Service (EIS)
    lasted 21meu
  9. Internal Monitoring Data Delay
    lasted 4h 44mDeployment orchestration (Create/Edit/Restart/Delete): Azure azure-eastus2, Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-westus2, Deployment orchestration (Create/Edit/Restart/Delete): Azure azure-eastus
Month

2026-06

7 incidents

  1. Issues delivering static assets to products
    lasted 26m
  2. Elastic CloudPartial outage
    Issues with creating/updating Deployments in several regions
    lasted 1h 43mDeployment orchestration (Create/Edit/Restart/Delete): Azure azure-eastus2, Deployment orchestration (Create/Edit/Restart/Delete): GCP europe-west4, Deployment orchestration (Create/Edit/Restart/Delete): AWS us-east-2 +4eu, eu-central-1, eu-west-2, europe-west4
  3. Elastic CloudPartial outage
    Ingestion issues for Managed OTLP and Managed Intake Service endpoints in the Azure Australia East region
    lasted 2h 5mau
  4. Elastic CloudPartial outage
    Issue with Kibana authentication flow
    lasted 39m
  5. Elastic CloudPartial outage
    Intermittent Elastic Cloud Serverless Availability Issues in AWS us-east-1
    lasted 1h 42mElastic Cloud Serverlessus, us-east-1
  6. Elastic CloudPartial outage
    Customers may see delays with creating Azure serverless projects
    lasted 7h 29m
  7. Missing Metrics in Cloud Console - Azure North Europe
    lasted 6h 25mCloud consoleeu
Month

2026-05

8 incidents

  1. Elastic CloudPartial outage
    Issue creating new projects in AWS ap-southeast-2
    lasted 36map-southeast-2
  2. Elastic CloudPartial outage
    Upstream Azure Outage Causing Service Degradation
    lasted 2d 15hus
  3. Elastic CloudPartial outage
    Missing Metrics in Cloud Console - Azure Southeast Asia
    lasted 0mapac
  4. Elastic CloudPartial outage
    Missing Metrics in Cloud Console - Azure North Europe
    lasted 44meu
  5. Elastic CloudPartial outage
    Delayed Execution For Synthetic Monitors in Europe Germany
    lasted 0meu, europe-west3
  6. AutoOps Login Issues for New Customers
    lasted 6d 21hAutoOps
  7. Elastic CloudPartial outage
    Temporarily unavailability of Serverless Projects Functionality
    lasted 3h 11mElasticsearch Availability
  8. Elastic CloudPartial outage
    Issues with Email Alerts
    lasted 6h 51m
Month

2026-04

7 incidents

  1. Elastic CloudPartial outage
    Delayed AutoOps Metrics in AWS us-east-1
    lasted 51mAutoOpsus, us-east-1
  2. Elastic CloudPartial outage
    Missing Metrics in Cloud Console — US East (us-east-1)
    lasted 3h 54mus, us-east-1
  3. Elastic CloudPartial outage
    Elevated Error Rates and Latency — EU West Region
    lasted 51meu
  4. Elastic CloudPartial outage
    EIS elevated 5xx error rates for model google-gemini-embedding-001
    lasted 4h 5mElastic Inference Service
  5. Elastic CloudPartial outage
    Privatelink hostnames reported by API are incorrect
    lasted 23h 8m
  6. Elastic CloudPartial outage
    Connection issue to Kibana via the Cloud UI SSO
    lasted 20h 14m
  7. Elastic CloudPartial outage
    Synthetics service may not run on schedule (us-east-4)
    lasted 2h 46mus, us-east-4
Month

2026-03

5 incidents

  1. Elastic CloudPartial outage
    Elevated error rates for Claude Sonnet 4.5 EIS inference endpoints
    lasted 1h 10mElastic Inference Service
  2. Elastic CloudPartial outage
    AutoOps deployments marked as Inactive in AWS us-east-1 region
    lasted 2h 50mAutoOpsus, us-east-1
  3. Elastic CloudPartial outage
    Issue creating new projects in GCP europe-west3
    lasted 6h 51mProject Orchestration (Create/Edit/Restart/Delete), Elastic Cloud Serverlesseu, europe-west3
  4. GCP us-central1 hosting problems
    lasted 8h 57mDeployment orchestration (Create/Edit/Restart/Delete): GCP us-central1, Elastic Docker Registryus, us-central1
  5. Elastic CloudPartial outage
    Connectivity disruption for AWS Bahrain (me-south-1)
    lasted 203d 8hAWS EC2 Health: me-south-1, Snapshot Storage Infrastructure (S3): me-south-1, Deployment orchestration (Create/Edit/Restart/Delete): AWS me-south-1 +4me, me-south-1