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Elastic Cloud

Regional outage - Elastic Inference Service (EIS)

Degraded Lasted 2h 6m · started · Elastic Cloud's page

Level
confirmed
Worst impact
Degraded
Regions
eu
Down Index
23of 100

What to do

  • Check whether you use Elastic Cloud in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 2h 6m it lasted.

    Anything that failed between 2026-07-02 00:54 UTC and 2026-07-02 03:00 UTC may need a replay.
  • Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Elastic Cloud 3

  1. investigating

    We have identified continued impact for a subset of affected customers using EIS. Our team is investigating an issue with the previous remediation and is working to ensure all affected environments are fully restored.

    provider

  2. monitoring

    The issue affecting a subset of customers with EIS in EMEA regions has been mitigated and the service have been restored.

    provider

  3. resolved

    The incident impacting a subset of customers with EIS in EMEA regions has been resolved. Services have been fully restored and the team has confirmed stability.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-117d85391e

Is Elastic Cloud still down?

No, this incident was resolved 2026-07-02 03:00 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.

How long did it last?

2h 6m, from 2026-07-02 00:54 UTC to 2026-07-02 03:00 UTC, by the times Elastic Cloud posted.

What was affected?

Elastic Cloud named in eu.

What caused it?

Elastic Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.