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Elastic Cloud

Elevated Error Rates for Specific Models Impacting Elastic Inference Service in EU Regions

Partial outage Lasted 0m · started · Elastic Cloud's page

Level
confirmed
Worst impact
Partial outage
Regions
eu

What to do

  • Check whether you use Elastic Cloud in eu. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 0m it lasted.

    Anything that failed between 2026-09-02 00:04 UTC and 2026-09-02 00:04 UTC may need a replay.
  • Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Elastic Cloud 1

  1. resolved

    From 21:50 to 23:42 UTC, we encountered elevated error rates for Anthropic Claude Haiku 4.5, OpenAI GPT-5.6, and Google Gemini 2.5 Flash with the Elastic Inference Service in EU regions. This issue has now been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-9cd26afefc

Is Elastic Cloud still down?

No, this incident was resolved 2026-09-02 00:04 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.

How long did it last?

0m, from 2026-09-02 00:04 UTC to 2026-09-02 00:04 UTC, by the times Elastic Cloud posted.

What was affected?

Elastic Cloud named in eu.

What caused it?

Elastic Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.