- Level
- confirmed
- Worst impact
- Partial outage
- Components
- Elastic Inference Service
- Down Index
- 31of 100
What to do
Check whether you use Elastic Cloud Elastic Inference Service. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 4h 5m it lasted.
Anything that failed between 2026-04-20 06:37 UTC and 2026-04-20 10:41 UTC may need a replay.Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Elastic Cloud 3
- investigating
We're seeing elevated 5xx error rates for the Gemini Embedding v1 model in EIS. The following default inference endpoint is affected: - .google-gemini-embedding-001 We're investigating and will update again in 2 hours or if there's a change in status.
provider
- investigating
Errors are coming from the provider API (Google). The incident has been escalated to them, and we are still waiting for a response.
provider
- resolved
An incident with an upstream service provider has been resolved, and access to the model is now restored.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
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Questions about DWN-fabdae700c
Is Elastic Cloud still down?
No, this incident was resolved 2026-04-20 10:41 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.
How long did it last?
4h 5m, from 2026-04-20 06:37 UTC to 2026-04-20 10:41 UTC, by the times Elastic Cloud posted.
What was affected?
Elastic Cloud named Elastic Inference Service.
What caused it?
Elastic Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.