- Level
- confirmed
- Worst impact
- Degraded
- Components
- AutoOps
- Down Index
- 23of 100
What to do
Check whether you use Elastic Cloud AutoOps. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 6d 21h it lasted.
Anything that failed between 2026-05-20 15:29 UTC and 2026-05-27 13:06 UTC may need a replay.Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Elastic Cloud 4
- investigating
We are investigating an issue that prevents new Elastic Cloud customers, including trial users, from accessing AutoOps across all regions. Impact: New customers and trial accounts are currently unable to access the AutoOps dashboard. Existing Customers: Service is unaffected. AutoOps continues to function normally for all existing deployments. Our team is actively working to identify the root cause. We will provide our next update within the next hour or as soon as more information becomes available.
provider
- monitoring
We have mitigated the issue preventing new Elastic Cloud customers and trial users from accessing AutoOps by restarting a backend service. We are actively monitoring to confirm the fix remains stable and that all new user logins are functioning as expected. We will provide a final update once we have confirmed full resolution.
provider
- monitoring
We continue to actively monitor the implemented mitigation actions. All new user logins are functioning as expected. A permanent resolution is scheduled to be implemented early next week. Our next update will be once the resolution actions are complete, or sooner if the situation changes.
provider
- resolved
The permanent resolution has been implemented, thus concluding our resolution actions. This incident is resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-fd90f85634
Is Elastic Cloud still down?
No, this incident was resolved 2026-05-27 13:06 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.
How long did it last?
6d 21h, from 2026-05-20 15:29 UTC to 2026-05-27 13:06 UTC, by the times Elastic Cloud posted.
What was affected?
Elastic Cloud named AutoOps.
What caused it?
Elastic Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.