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Elastic Cloud

Issue when creating Serverless projects in Azure eastus region

Partial outage Lasted 3h 35m · started · Elastic Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
Elastic Cloud Serverless
Down Index
30of 100

What to do

  • Check whether you use Elastic Cloud Elastic Cloud Serverless. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 35m it lasted.

    Anything that failed between 2026-08-20 12:48 UTC and 2026-08-20 16:22 UTC may need a replay.
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    https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Elastic Cloud 3

  1. investigating

    An issue affecting the creation of new Serverless projects in Azure's eastus region has been identified. Our team is actively investigating to determine the root cause. We will provide a follow-up status update within the next hour or as soon as the root cause is established, whichever occurs first.

    provider

  2. monitoring

    We have determined that the issue stems from an upstream problem with Azure's storage component. Upon examination, the impact is limited strictly to new project initialization times, resulting in longer creation times for Serverless projects in the Azure eastus region. We will provide a further update once the issue has been resolved.

    provider

  3. resolved

    Azure's storage component issues in the eastus region have been resolved. Consequently, Serverless project creation times have returned to normal and are functioning as expected.

    provider

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Corrections

None so far.

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Questions about DWN-bae8f14f0c

Is Elastic Cloud still down?

No, this incident was resolved 2026-08-20 16:22 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.

How long did it last?

3h 35m, from 2026-08-20 12:48 UTC to 2026-08-20 16:22 UTC, by the times Elastic Cloud posted.

What was affected?

Elastic Cloud named Elastic Cloud Serverless.

What caused it?

Elastic Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.