- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 33of 100
What to do
Check whether your product depends on Elastic Cloud. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 20h 14m it lasted.
Anything that failed between 2026-04-09 15:37 UTC and 2026-04-10 11:51 UTC may need a replay.Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Elastic Cloud 5
- investigating
We are aware of an issue when connecting to Kibana through the Elastic Cloud UI via SAML SSO, impacting hosted Cloud deployments. Our team is actively investigating. We will post an update to this status within the next hour.
provider
- investigating
We have identified that only PrivateLink customers are impacted and no other Hosted Cloud Deployments should see any issues.
provider
- investigating
We have identified the issue and are working on a fix. We will update again in 3 hours or earlier.
provider
- investigating
We have rolled out the fix and there should be no more customer impact
provider
- resolved
We have confirmed no further impact from this incident, and are now marking it as resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-7c3d6df473
Is Elastic Cloud still down?
No, this incident was resolved 2026-04-10 11:51 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.
How long did it last?
20h 14m, from 2026-04-09 15:37 UTC to 2026-04-10 11:51 UTC, by the times Elastic Cloud posted.
What caused it?
Elastic Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.