- Level
- confirmed
- Worst impact
- Partial outage
- Regions
- us, us-east-1
- Down Index
- 38of 100
What to do
Check whether you use Elastic Cloud in us, us-east-1. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3h 54m it lasted.
Anything that failed between 2026-04-28 14:46 UTC and 2026-04-28 18:40 UTC may need a replay.Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Elastic Cloud 5
- investigating
Some users are seeing missing metrics visualizations in the Cloud console due to a disruption in metric data ingestion affecting deployments in the us-east-1 (US East) region. Some recent metric data may not appear in charts or monitoring views. We are actively investigating and will provide another update within 30 minutes.
provider
- investigating
Our investigation is ongoing. Some early signs of stabilisation have been observed, but metrics visualizations in the Cloud console remain impacted. We will provide a further update within 30 minutes.
provider
- investigating
Our investigation is ongoing. We continue to see early signs of stabilization, but metrics visualizations in the Cloud console remain impacted. We will provide a further update in 1 hour, or when there is a change in status.
provider
- identified
We are continuing to see signs of stabilization and monitoring as the system recovers, but metrics visualizations in the Cloud console remains impacted until recovery is complete. We will provide a further update in 1 hour, or when there is a change in status.
provider
- resolved
The system has recovered and functionality has returned to normal.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-d9b55c8089
Is Elastic Cloud still down?
No, this incident was resolved 2026-04-28 18:40 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.
How long did it last?
3h 54m, from 2026-04-28 14:46 UTC to 2026-04-28 18:40 UTC, by the times Elastic Cloud posted.
What was affected?
Elastic Cloud named in us, us-east-1.
What caused it?
Elastic Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.