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Elastic Cloud

Elevated error rates for Claude Sonnet 4.5 EIS inference endpoints

Partial outage Lasted 1h 10m · started · Elastic Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
Elastic Inference Service
Down Index
28of 100

What to do

  • Check whether you use Elastic Cloud Elastic Inference Service. Check your stack

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  • Confirm your retries, queues and scheduled jobs caught up after the 1h 10m it lasted.

    Anything that failed between 2026-03-30 18:46 UTC and 2026-03-30 19:57 UTC may need a replay.
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Updates from Elastic Cloud 2

  1. investigating

    We're seeing elevated 5xx error rates for the Claude Sonnet 4.5 model in EIS. The following default inference endpoints are affected: - .anthropic-claude-4.5-sonnet-chat_completion - .anthropic-claude-4.5-sonnet-completion - .gp-llm-v2-chat_completion - .gp-llm-v2-completion We're investigating and will update again in 2 hours or if there's a change in status.

    provider

  2. resolved

    Endpoints are operating normally

    provider

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Corrections

None so far.

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Questions about DWN-bb0a0a34c6

Is Elastic Cloud still down?

No, this incident was resolved 2026-03-30 19:57 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.

How long did it last?

1h 10m, from 2026-03-30 18:46 UTC to 2026-03-30 19:57 UTC, by the times Elastic Cloud posted.

What was affected?

Elastic Cloud named Elastic Inference Service.

What caused it?

Elastic Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.