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Elastic Cloud

Delayed Metrics in Cloud Console - GCP us-east4

Partial outage Lasted 8h 24m · started · Elastic Cloud's page

Level
confirmed
Worst impact
Partial outage
Regions
us, us-east4
Down Index
40of 100

What to do

  • Check whether you use Elastic Cloud in us, us-east4. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 8h 24m it lasted.

    Anything that failed between 2026-09-12 23:21 UTC and 2026-09-13 07:45 UTC may need a replay.
  • Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Elastic Cloud 4

  1. investigating

    We are investigating metrics delays in the console.

    provider

  2. identified

    We've identified and fixed the cause of the metrics delay. The queue is being processed and delayed metrics will be viewable when complete.

    provider

  3. monitoring

    Metrics queues are being processed and delayed data is starting to show again. We'll monitor to be sure everything catches up as expected.

    provider

  4. resolved

    The metrics ingestion delay in GCP us-east4 has been fully resolved. All queued data has been processed and metrics are now showing in the console in real time.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-cf7d7ccf04

Is Elastic Cloud still down?

No, this incident was resolved 2026-09-13 07:45 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.

How long did it last?

8h 24m, from 2026-09-12 23:21 UTC to 2026-09-13 07:45 UTC, by the times Elastic Cloud posted.

What was affected?

Elastic Cloud named in us, us-east4.

What caused it?

Elastic Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.