- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 33of 100
What to do
Check whether your product depends on Elastic Cloud. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 2d 7h it lasted.
Anything that failed between 2026-07-21 09:36 UTC and 2026-07-23 16:37 UTC may need a replay.Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Elastic Cloud 5
- investigating
We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code. Available Workarounds: - Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn). - Authenticate using the "Log in with Google" social login button. Note: API Key access to your projects and deployments remains fully operational. We are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.
provider
- investigating
Update: This incident is still ongoing and we are continuing to investigate. We are currently investigating an issue affecting multi-factor authentication (MFA) via email for Elastic Cloud users with Gmail accounts. Affected users may experience long delays or failures when receiving their email MFA code. Available Workarounds: - Use an alternative MFA factor if registered (Authenticator App / TOTP or WebAuthn). - Authenticate using the "Log in with Google" social login button. Note: API Key access to your projects and deployments remains fully operational. We are actively collaborating with our partners to resolve this issue and will provide an update as soon as we can.
provider
- investigating
Update: This incident is still ongoing and we are continuing to investigate.
provider
- monitoring
Delivery delays have been mitigated. We will continue to monitor to ensure delivery remains stable.
provider
- resolved
Delivery delays have been resolved, MFA email delivery is fully functional for all customers.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-72e6a8fe6b
Is Elastic Cloud still down?
No, this incident was resolved 2026-07-23 16:37 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.
How long did it last?
2d 7h, from 2026-07-21 09:36 UTC to 2026-07-23 16:37 UTC, by the times Elastic Cloud posted.
What caused it?
Elastic Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.