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Elastic Cloud

Degraded Performance: Cloud Provisioning Delays

Partial outage Lasted 1h 59m · started · Elastic Cloud's page

Level
confirmed
Worst impact
Partial outage
Down Index
29of 100

What to do

  • Check whether your product depends on Elastic Cloud. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 59m it lasted.

    Anything that failed between 2026-09-23 14:04 UTC and 2026-09-23 16:03 UTC may need a replay.
  • Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Root cause

We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider.
Read the postmortem

Updates from Elastic Cloud 2

  1. investigating

    We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider. This may result in delays when creating new deployments, scaling existing ones, or relocating instances affected by infrastructure maintenance. As mitigation, you can try re-running failed plan changes. Existing running deployments are not impacted. Our team is actively monitoring the situation and working to mitigate the issue. We will provide an update in the next 12 hours.

    provider

  2. resolved

    This issue has been resolved.

    provider

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Corrections

None so far.

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Questions about DWN-64d35ad4fa

Is Elastic Cloud still down?

No, this incident was resolved 2026-09-23 16:03 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.

How long did it last?

1h 59m, from 2026-09-23 14:04 UTC to 2026-09-23 16:03 UTC, by the times Elastic Cloud posted.

What caused it?

Elastic Cloud wrote: "We are currently experiencing delays in provisioning new cloud resources due to slowness with an external container image provider." The postmortem: https://stspg.io/55k4nwc1pqw7

Where does this come from?

Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.