- Level
- confirmed
- Worst impact
- Partial outage
- Down Index
- 33of 100
What to do
Check whether your product depends on Elastic Cloud. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 1d 8h it lasted.
Anything that failed between 2026-07-21 14:24 UTC and 2026-07-22 23:14 UTC may need a replay.Subscribe to Elastic Cloud's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=elastic-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Elastic Cloud 4
- investigating
We have identified an issue with our metering of Instance Capacity for Hosted Deployments that affects a subset of customers. We currently believe the impact to be limited to a small number of customers but are still working to identify and correct all occurrences of this issue. We will proactively issue billing corrections where necessary.
provider
- investigating
We are still investigating the metering issue impacting a small number of customers. We will proactively issue billing corrections where necessary. We'll provide another update when new information is available.
provider
- investigating
We are still investigating the metering issue impacting a small number of customers. We'll provide a further update when new information is available.
provider
- resolved
All metering errors have been corrected. We will be issuing refunds to the small number of affected customers.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-e092b658de
Is Elastic Cloud still down?
No, this incident was resolved 2026-07-22 23:14 UTC. For Elastic Cloud's live state, see https://down.guide/elastic-cloud.
How long did it last?
1d 8h, from 2026-07-21 14:24 UTC to 2026-07-22 23:14 UTC, by the times Elastic Cloud posted.
What caused it?
Elastic Cloud hasn't published a root cause. If it does, it shows here.
Where does this come from?
Elastic Cloud's official status page, https://status.elastic.co, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.