We are currently experiencing issues with Gong Emails activity

What to do

• Check whether your product depends on Gong. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 5h 11m it lasted.

  Anything that failed between 2026-10-08 18:54 UTC and 2026-10-09 00:05 UTC may need a replay.

• Subscribe to Gong's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=gong works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gong 5

1. investigatingOct 8, 2026, 6:54 PM UTC

   We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM.

   provider

2. investigatingOct 8, 2026, 6:57 PM UTC

   We are currently investigating an issue affecting Gong Email activity. Users may experience delays or partial failures with emails being indexed and synced to their CRM & Engage Analytics.

   provider

3. identifiedOct 8, 2026, 8:57 PM UTC

   We identified the issue and now working on a fix

   provider

4. resolvedOct 9, 2026, 12:05 AM UTC

   **Resolved** – The issue affecting email activity syncing has been resolved. We are currently monitoring the system as remaining updates process. Some users may experience brief delays in syncing as data catches up.

   provider

5. resolvedOct 9, 2026, 8:24 AM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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