Engage - To-dos Service Disruption

What to do

• Check whether your product depends on Gong. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 28m it lasted.

  Anything that failed between 2026-10-05 11:18 UTC and 2026-10-05 13:47 UTC may need a replay.

• Subscribe to Gong's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=gong works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gong 4

1. investigatingOct 5, 2026, 10:41 AM UTC

   We are currently investigating an issue affecting Engage. Users may experience issues accessing or using the To-dos page. We will provide another update as soon as we have more information.

   provider

2. identifiedOct 5, 2026, 10:52 AM UTC

   We have identified the issue affecting Engage. Users may experience issues accessing or using the To-dos page. We are currently applying a fix to resolve the issue. We will provide another update as soon as more information becomes available.

   provider

3. monitoringOct 5, 2026, 1:04 PM UTC

   We have implemented a fix and are currently monitoring system performance across all cells.

   provider

4. resolvedOct 5, 2026, 1:47 PM UTC

   This incident has been resolved.

   provider

Corrections

None so far.

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