Gong Platform Outage - Multiple Pages Not Loading

What to do

• Check whether your product depends on Gong. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 1h 25m it lasted.

  Anything that failed between 2026-09-16 13:25 UTC and 2026-09-16 14:51 UTC may need a replay.

• Subscribe to Gong's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=gong works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gong 3

1. investigatingSep 16, 2026, 11:52 AM UTC

   **Investigating:** Our team continues to investigate the issue affecting multiple Gong components, including Forecast, Flows, and the Call page. Users may experience loading issues and errors when accessing these areas or performing certain actions. Please check back for updates.

   provider

2. identifiedSep 16, 2026, 2:29 PM UTC

   We identified a frontend regression introduced by a recent migration. We are working to revert the affected change and restore the service. Please check back for updates.

   provider

3. resolvedSep 16, 2026, 2:51 PM UTC

   The issue has been resolved. We reverted the affected frontend change, and the impacted pages are now functioning as expected. Thank you for your patience.

   provider

Corrections

None so far.

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