MCP connection issues affecting Gong AI tools

What to do

• Check whether your product depends on Gong. Check your stack

  Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.

• Confirm your retries, queues and scheduled jobs caught up after the 2h 59m it lasted.

  Anything that failed between 2026-08-04 00:30 UTC and 2026-08-04 03:29 UTC may need a replay.

• Subscribe to Gong's feed to hear about the next one first. RSS feed

  https://down.guide/feed?provider=gong works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gong 3

1. investigatingAug 4, 2026, 12:30 AM UTC

   We are currently investigating connection failures affecting customers using Gong's MCP integration (including Claude and other MCP-compatible clients).

   provider

2. identifiedAug 4, 2026, 1:29 AM UTC

   We have identified the issue affecting Gong's MCP integration. Customers using Gong's MCP integration (including Claude and other MCP-compatible clients) may experience connection failures and failed tool call requests. We are currently working on deploying a fix and will provide another update as soon as more information becomes available.

   provider

3. resolvedAug 4, 2026, 3:29 AM UTC

   The issue affecting Gong's MCP integration has been resolved, and all connection routing functionality has returned to normal operations.

   provider

Corrections

None so far.

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