- Level
- confirmed
- Worst impact
- Degraded
- Regions
- us
- Down Index
- 27of 100
What to do
Check whether you use Gong in us. Check your stack
Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.Confirm your retries, queues and scheduled jobs caught up after the 3d 6h it lasted.
Anything that failed between 2026-06-29 13:31 UTC and 2026-07-02 20:21 UTC may need a replay.Subscribe to Gong's feed to hear about the next one first. RSS feed
https://down.guide/feed?provider=gong works in Slack (/feed subscribe), Discord feed bots and any RSS reader.
Updates from Gong 6
- investigating
We are currently investigating an issue causing delayed event synchronization to the CRM. This is a limited-scope incident, and our engineering team is actively working to identify the root cause. We will provide another update as soon as more information becomes available.
provider
- investigating
We are continuing to investigate an issue causing delayed event synchronization to the CRM. A subset of users in the US-hosted environment may experience delays with CRM synchronization. Our engineering team is actively working to identify the root cause, and we will provide another update as soon as more information becomes available.
provider
- identified
We have identified the issue causing the CRM synchronization delays. A subset of users in the US-hosted environment may continue to experience delays with CRM event synchronization. We are currently actively working to resolve the issue. Next update as soon as more information becomes available.
provider
- monitoring
We identified and resolved the issue that caused delays in exporting activities from Gong to CRM systems. Some customers may still experience delays while the backlog is being processed. Delayed activities will be automatically exported to your CRM, and no action is required on your part. Data syncing from your CRM into Gong is not affected. We’ll share another update as more information becomes available.
provider
- monitoring
We identified and resolved the issue that caused delays in exporting activities from Gong to CRM systems. Some customers may still experience delays while the backlog is being processed. Delayed activities will be automatically exported to your CRM, and no action is required on your part. Data syncing from your CRM into Gong is not affected. We’ll share another update as more information becomes available.
provider
- resolved
The issue has been resolved.
provider
Reports count in aggregate; nothing about you is shown.
Corrections
None so far.
Something wrong on this page? Report an error or send us a note. Every fix is listed here.
Questions about DWN-9fa6fd2cf4
Is Gong still down?
No, this incident was resolved 2026-07-02 20:21 UTC. For Gong's live state, see https://down.guide/gong.
How long did it last?
3d 6h, from 2026-06-29 13:31 UTC to 2026-07-02 20:21 UTC, by the times Gong posted.
What was affected?
Gong named in us.
What caused it?
Gong hasn't published a root cause. If it does, it shows here.
Where does this come from?
Gong's official status page, https://status.gong.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.