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Gong

Gong extension issue

Degraded Lasted 13h 26m · started · Gong's page

Level
confirmed
Worst impact
Degraded
Down Index
23of 100

What to do

  • Check whether your product depends on Gong. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 13h 26m it lasted.

    Anything that failed between 2026-07-14 14:33 UTC and 2026-07-15 04:00 UTC may need a replay.
  • Subscribe to Gong's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gong works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gong 3

  1. identified

    We are investigating reports of issues with the Gong extension and are working to resolve them for affected users.

    provider

  2. identified

    We have identified the issue affecting the Gong extension (specifically version 1.0.76). A subset of Salesforce users may experience issues with the extension being unresponsive or failing to load. We are currently deploying a fix, which we estimate will be available for all users in a few hours. In the meantime, affected users can uninstall and reinstall the extension to resolve the issue immediately.

    provider

  3. resolved

    The issue affecting the Gong extension has been fully resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-a442897a09

Is Gong still down?

No, this incident was resolved 2026-07-15 04:00 UTC. For Gong's live state, see https://down.guide/gong.

How long did it last?

13h 26m, from 2026-07-14 14:33 UTC to 2026-07-15 04:00 UTC, by the times Gong posted.

What caused it?

Gong hasn't published a root cause. If it does, it shows here.

Where does this come from?

Gong's official status page, https://status.gong.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.