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Gong

Webex Calls May Not Be Recorded

Degraded Lasted 3h 8m · started · Gong's page

Level
confirmed
Worst impact
Degraded
Down Index
20of 100

What to do

  • Check whether your product depends on Gong. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 3h 8m it lasted.

    Anything that failed between 2026-06-03 14:35 UTC and 2026-06-03 17:44 UTC may need a replay.
  • Subscribe to Gong's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=gong works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Gong 2

  1. monitoring

    We are actively tracking a widespread outage with Webex. As a result, some users may experience difficulties joining or hosting their own meetings. Additionally, this outage is impacting our call recording system, causing a limited number of customer calls to fail to record. We are closely monitoring Webex’s response to this system outage and will provide updates as they become available.

    provider

  2. resolved

    The issue has been resolved.

    provider

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Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-e3ee94a00e

Is Gong still down?

No, this incident was resolved 2026-06-03 17:44 UTC. For Gong's live state, see https://down.guide/gong.

How long did it last?

3h 8m, from 2026-06-03 14:35 UTC to 2026-06-03 17:44 UTC, by the times Gong posted.

What caused it?

Gong hasn't published a root cause. If it does, it shows here.

Where does this come from?

Gong's official status page, https://status.gong.io, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.