October usage report visualization issue

Summary

The provider says an issue with its billing metrics exporter caused October usage to be mis-reported and shown as 0 in the cost management app. It says billing was not affected, and it is still working to backfill the correct data.

Written by anthropic/claude-haiku-5.5 from Grafana Cloud's own updates.

What to do

• Check whether you use Grafana Cloud Cost Management and Billing in us. Check your stack

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• Fail over away from us if you can, or switch to a fallback provider.

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• Watch Grafana Cloud's own updates; this page re-reads them every minute.

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Updates from Grafana Cloud 2

1. identifiedNov 3, 2026, 10:00 PM UTC

   There was an issue with our billing metrics exporter that caused us to mis-report usage for October at month-end. This is causing October usage to be reported as 0 in our cost management app. We are working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.

   provider

2. identifiedNov 4, 2026, 10:11 PM UTC

   We are still working to backfill the correct data. Note that this did not affect billing, and is only a visualization issue.

   provider

Corrections

None so far.

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