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Grafana Cloud

GitHub returning 403 for all Git Sync repositories

Degraded Lasted 1h 58m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Degraded
Components
AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada prod-ca-central-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS Germany prod-eu-central-1, AWS India - prod-ap-south-1, AWS Indonesia - prod-ap-southeast-2, AWS Indonesia - prod-ap-southeast-3, AWS Ireland eu-west-1, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden eu-north-1, AWS Sweden - prod-eu-north-0, AWS Switzerland - prod-eu-central-0, AWS Switzerland eu-central-2, AWS UAE - prod-me-central-1, AWS UK - prod-gb-south-1, AWS US East (OH) - prod-us-east-0, AWS East (VA) prod-us-east-1, AWS US East (OH) - prod-us-east-2, AWS US West - prod-us-west-0, AWS US East (VA) - prod-us-east-3, AWS West prod-us-west-2, Azure US Central - us-central2, Azure Netherlands - prod-eu-west-3, Azure UAE - prod-me-central-2, GCP Australia - prod-au-southeast-0, GCP Belgium - prod-eu-west-0, GCP Brazil - prod-sa-east-0, GCP India - prod-ap-south-0, GCP Saudi Arabia - prod-me-central-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4, GCP US Central - prod-us-central-7, GCP US East - prod-us-east-1, play.grafana.org, Federal Cloud - AWS US Gov West, Azure Malasia - azure-malaysiawest-0
Regions
ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0, ap-southeast-1, ap-southeast-2, ap-southeast-3, apac, au, ca, ca-central-1, ca-east-0, eu, eu-central-0, eu-central-1, eu-central-2, eu-north-0, eu-north-1, eu-west-0, eu-west-1, eu-west-2, eu-west-3, eu-west-4, eu-west-6, in, jp, latam, me, me-central-0, me-central-1, me-central-2, sa-east-0, sa-east-1, us, us-central-0, us-central-3, us-central-4, us-central-7, us-central2, us-east-0, us-east-1, us-east-2, us-east-3, us-west-0, us-west-2
Down Index
39of 100

What to do

  • Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada prod-ca-central-1 and 41 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 58m it lasted.

    Anything that failed between 2026-11-04 03:02 UTC and 2026-11-04 04:59 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 3

  1. identified

    Since ~21:40 UTC on Nov 3, GitHub started rejecting the default User-Agent our Git Sync client sends (nanogit/0), so nearly every GitHub-backed repo shows as unhealthy ("not authorized") and syncs are being skipped. Our Engineering team has rolled out a fix to development and validated that the fix works. We will roll out the fix to production shortly and will provide another update.

    provider

  2. monitoring

    The fix has landed in 60% of production. We are currently monitoring as it lands in the remaining clusters.

    provider

  3. resolved

    The fix has been deployed to all production clusters and we are observing a continued period of stability. At this time, we are marking the incident as resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-c0f159b0dc

Is Grafana Cloud still down?

No, this incident was resolved 2026-11-04 04:59 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

1h 58m, from 2026-11-04 03:02 UTC to 2026-11-04 04:59 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada prod-ca-central-1 and 41 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.