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Grafana Cloud

Grafana Cloud status history

202 incidents over the last year, newest first; 99.99% uptime (90 days), 99.98% uptime (12 months). History from before down.guide started reading the page is imported from Grafana Cloud's own archive.

Month

2026-11

9 incidents

  1. Grafana CloudDegradedOngoing
    October usage report visualization issue

    The provider says an issue with its billing metrics exporter caused October usage to be mis-reported and shown as 0 in the cost management app. It says billing was not affected, and it is still working to backfill the correct data.

    ongoing for 2d 20hCost Management and Billingus
  2. Synthetic Monitoring — Jakarta Public Probe Degradation

    Grafana Cloud says a network issue at its Jakarta public probe raised DNS check failures from ~0.3% to ~15% between 08:31 and 09:17 UTC on 6 November 2026. The incident is resolved, and TCP checks and other probe locations were not affected.

    lasted 0mAWS Indonesia - prod-ap-southeast-2: Public Probesap-southeast-2, apac
  3. GitHub returning 403 for all Git Sync repositories
    lasted 1h 58mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +42ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  4. Increased query latency for Logs in GCP US Central (prod-us-central-0)
    lasted 1h 31mGCP US Central - prod-us-central-0, GCP US Central - prod-us-central-0: Rule Evaluationus, us-central-0
  5. Elevated Request Errors for Grafana Across Multiple Regions
    lasted 1h 1mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +41ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  6. Grafana Cloud: k6 timeouts
    lasted 0m
  7. Missing Metrics for Some Synthetic Monitoring Checks using the Montreal, North Virginia, and North California public probes
    lasted 0mca
  8. Metrics Alert Rule Evaluation Failures in AWS Australia (prod-au-southeast-1)
    lasted 1h 48mAWS Australia - prod-au-southeast-1: Rule Evaluationau
  9. Grafana CloudPartial outage
    IRM Unable to Voice Call Brazil Numbers
    lasted 2d 8hIncident Management and Response (IRM)latam
Month

2026-10

28 incidents

  1. Grafana CloudMajor outage
    Frontend Observability Outage in prod-eu-west-2
    lasted 28mAWS Germany - prod-eu-west-2eu, eu-west-2
  2. Degraded Cloud Integrations
    lasted 4h 42mIntegrationseu, eu-west-3
  3. ingestion errors in mimir-prod-66
    lasted 1hAWS US East (VA) - prod-us-east-3us, us-east-3
  4. Some Grafana Instances Experiencing Issues Coming Online after Restart
    lasted 4h 43mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +41ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  5. Grafana CloudPartial outage
    Elevated Trace Ingestion Latency and Errors for Grafana Cloud Traces in AWS Germany
    lasted 45mAWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2: Ingestioneu, eu-west-2
  6. Grafana CloudPartial outage
    Some GCK6 App Project Pages are Failing to Load
    lasted 2h 8mGCk6 App
  7. Increased timeout errors in alert rule evaluations (AWS Germany, prod-eu-west-2)
    lasted 1h 38mAWS Germany - prod-eu-west-2: Rule Evaluationeu, eu-west-2
  8. Possible incorrect evaluation of Synthetic Monitoring alert rules in cluster prod-us-east-3
    lasted 0mAWS US East - prod-us-east-3: API, AWS US East - prod-us-east-3: Public Probesus, us-east-3
  9. DB issues in prod-sa-east-1
    lasted 2h 33mAWS Brazil - prod-sa-east-1, AWS Brazil - prod-sa-east-1: API, AWS Brazil - prod-sa-east-1: Public Probeslatam, sa-east-1
  10. Grafana CloudPartial outage
    Some GCK6 App Project Pages are Failing to Load
    lasted 1h 31mGCk6 App
  11. Grafana Cloud unavailibity in the prod-gb-south-0 region
    lasted 3h 50mGrafana.com, Support Tickets, Integrations +23
  12. IRM outage in the region prod-gb-south-0 and prod-eu-west-0
    lasted 3h 5mGCP Belgium - prod-eu-west-0: Rule Evaluation, GCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP Belgium - prod-eu-west-0: Alertmanager +3eu, eu-west-0
  13. Grafana CloudPartial outage
    Metrics: Evelvated Read and Ruler Errors.
    lasted 2h 50mGCP US Central - prod-us-central-0: Queryingus, us-central-0
  14. Metric reads and rule evaluations are degraded in mimir-prod-66
    lasted 4h 50mAWS US East (VA) - prod-us-east-3us, us-east-3
  15. Grafana CloudPartial outagePostmortem
    Tempo Write Failures in prod-us-central-0
    lasted 5h 43mGCP US Central - prod-us-central-0: Ingestionus, us-central-0
  16. Tempo: High Latency in prod-eu-west-2
    lasted 2h 23mAWS Germany - prod-eu-west-2: Ingestioneu, eu-west-2
  17. Authentication errors in prod-us-west-0
    lasted 2h 49mAWS US West - prod-us-west-0us, us-west-0
  18. Errors when querying Prometheus datasource
    lasted 51mGCP US Central - prod-us-central-4us, us-central-4
  19. Phone call notifications to numbers in Russia and Kazakhstan are blocked
    lasted 6d 2hIncident Management and Response (IRM)
  20. Elevated Errors Ingesting Metrics in AWS US East (OH) - prod-us-east-0
    lasted 0mus, us-east-0
  21. Issues with Private Data Source Connect (PDC) in AWS US East (OH)
    lasted 0mus, us-east-2
  22. Grafana CloudPartial outagePostmortem
    Elevated Errors Ingesting Metrics in AWS US East (VA)
    lasted 6h 57mAWS US East (VA) - prod-us-east-3us, us-east-3
  23. Degraded Performance with Increased Latency for Grafana Cloud Metrics and Traces in GCP US Central
    lasted 11h 33mGCP US Central - prod-us-central-0, GCP US Central - prod-us-central-5, GCP US Central - prod-us-central-0: Ingestion +2us, us-central-0, us-central-5
  24. Grafana Cloud k6 – Brief metrics unavailability
    lasted 0m
  25. IRM Unable to Send SMS to Thailand Numbers
    lasted 13d 19hIncident Management and Response (IRM)
  26. Degraded data source queries
    lasted 14mAWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4, AWS US East (OH) - prod-us-east-2 +2au, eu, eu-west-2, eu-west-4
  27. Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia
    lasted 5h 50m
  28. Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands
    lasted 4hAzure Netherlands - prod-eu-west-3eu, eu-west-3
Month

2026-09

22 incidents

  1. Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)
    lasted 2h 59mAWS US East (VA) - prod-us-east-3us, us-east-3
  2. Grafana CloudMajor outage
    Grafana Access Issues
    lasted 1h 49mAWS US East (VA) - prod-us-east-3us, us-east-3
  3. Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)
    lasted 0mAzure Netherlands - prod-eu-west-3eu, eu-west-3
  4. Cloud Provider Observability - Hosted Azure metrics issues
    lasted 49mIntegrations
  5. Kubernetes Observability Billing & Usage Incorrect
    lasted 16h 39mCost Management and Billing
  6. Grafana CloudPartial outage
    IRM Access Issues for a Small Group of Users
    lasted 20h 10mIncident Management and Response (IRM)
  7. Mimir write request errors
    lasted 0m
  8. Elevated Latency Managing Cloud Provider Integrations in GCP US Central
    lasted 0mus
  9. Increased Execution Time for Browser Checks in Synthetic Monitoring
    lasted 1h 17mAWS Australia - prod-au-southeast-1: Public Probes, AWS Brazil - prod-sa-east-1: Public Probes, AWS Canada - prod-ca-east-0: Public Probes +25ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  10. Intermittent Metric Write Errors in GCP US Central (prod-us-central-0)
    lasted 0mus, us-central-0
  11. CloudWatch request timeouts in prod-us-central-0
    lasted 0mus, us-central-0
  12. Failures Submitting Self-Serve Configuration Changes for Grafana Cloud Logs in AWS Sweden (prod-eu-north-0)
    lasted 0meu, eu-north-0
  13. Investigating elevated database load in AWS Germany
    lasted 2h 24mAWS Germany - prod-eu-west-4eu, eu-west-4
  14. Issues with Geomap Tiles
    lasted 4h 36mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +30ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  15. High Latency in prod-us-east-2
    lasted 4h 19mAWS US East (OH) - prod-us-east-2us, us-east-2
  16. Grafana CloudPartial outage
    Degradation of Hosted Grafana in US Central Region
    lasted 3h 39mGCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4us, us-central-0, us-central-3, us-central-4
  17. US Central Region Instability
    lasted 6h 15mGCP US Central - prod-us-central-0: Querying, GCP US Central - prod-us-central-0: Ingestion, GCP US Central - prod-us-central-5: Querying +6us, us-central-0, us-central-5
  18. Alert rule creation, deletion, and update degradation in prod-us-east-2
    lasted 2h 56mAWS US East (OH) - prod-us-east-0: Alertmanager and Rules Configuration API, AWS US East (OH) - prod-us-east-0: Alertmanagerus, us-east-0, us-east-2
  19. Tempo and Mimir Read and Write Failures
    lasted 2h 42mAWS US West - prod-us-west-0: Querying, AWS US West - prod-us-west-0: Ingestion, AWS US West - prod-us-west-0: Querying +1us, us-west-0
  20. Grafana CloudPartial outage
    High Latency in prod-ap-south-1
    lasted 3h 17mAWS India - prod-ap-south-1, AWS India - prod-ap-south-1, AWS India - prod-ap-south-1: Ingestion +1ap-south-1, in
  21. Elevated Latency in Grafana Cloud Logs (prod-ap-south-1)
    lasted 0map-south-1
  22. Investigating issues in US Central (prod-us-central-0, prod-us-central-5)
    lasted 4h 54mus, us-central-0, us-central-5
Month

2026-08

14 incidents

  1. Grafana CloudPartial outage
    Partial Logs Write Outage
    lasted 1h 29mAWS US East (VA) - prod-us-east-3us, us-east-3
  2. Some Grafana UI features may be unavailable or reverting to legacy behaviour
    lasted 1h 42m
  3. Elevated error rates affecting metrics writes in prod-us-central-0
    lasted 57mGCP US Central - prod-us-central-0: Ingestionus, us-central-0
  4. Mimir Writes Incident in prod-us-central-0
    lasted 0mus, us-central-0
  5. Incident Management unavailable in US Central
    lasted 23mIncident Management and Response (IRM)us, us-central-0
  6. Grafana CloudMajor outage
    Cloud Logs read path outage on eu-west-2
    lasted 0meu, eu-west-2
  7. Grafana CloudMajor outage
    K6 Test Outage
    lasted 1h 22mCloud Test Runs, Cloud Output Test Runs
  8. Metrics: Elevated Error Rates Reads/Writes
    lasted 0mus, us-central-0
  9. Alerting expressions pipeline failing when recovery settings
    lasted 0mAWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Australia - prod-au-southeast-1: Alertmanager +58ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  10. Some Cloud Test Runs Terminated
    lasted 0m
  11. o11y requests too large for nods in the prod-eu-west-2 region.
    lasted 3mAWS Germany - prod-eu-west-2: Rule Evaluation, AWS Germany - prod-eu-west-2: Alertmanager and Rules Configuration API, AWS Germany - prod-eu-west-2: Alertmanagereu, eu-west-2
  12. Grafana CloudMajor outage
    Some Grafana Instances Unavailable
    lasted 6h 21mGCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3, GCP US Central - prod-us-central-4us, us-central-0, us-central-3, us-central-4
  13. Logs latency increase within prod-eu-west-3
    lasted 3h 15mAzure Netherlands - prod-eu-west-3eu, eu-west-3
  14. K6 - Cloud test-run issues
    lasted 1h 6mCloud Test Runs
Month

2026-07

39 incidents

  1. Partial Read Outage for Loki in prod-us-east-4
    lasted 0mus, us-east-4
  2. Degraded Performance: Stack Provisioning Failures within certain reigons (PDC Setup)
    lasted 1h 22mAWS Germany - prod-eu-west-2, AWS US East (OH) - prod-us-east-0, GCP US Central - prod-us-central-0 +1eu, eu-west-2, us, us-central-0
  3. Grafana CloudPartial outage
    PDC Authentication Issues
    lasted 2h 55mAWS Germany - prod-eu-west-2, AWS US East - prod-us-east-0, GCP US Central - prod-us-central-0 +1eu, eu-west-2, us, us-central-0
  4. Grafana CloudPartial outage
    Issues with Billing/Usage Dashboard Metrics and Panels.
    lasted 2h 2mAWS Australia - prod-ap-southeast-2: Querying, AWS Australia - prod-ap-southeast-2: Ingestion, AWS Brazil - prod-sa-east-1: Querying +47ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  5. IRM Performance Degradation in EU Region
    lasted 2h 53mIncident Management and Response (IRM)eu
  6. Grafana Cloud non-billing usage metrics gaps in select regions
    lasted 0map-south-1, ca-east-0, eu, eu-central-0
  7. Grafana CloudPartial outage
    Partial OTLP Write Outage in prod-us-east-3
    lasted 3mAWS US East - prod-us-east-3us, us-east-3
  8. Grafana CloudMajor outage
    Write Outage
    lasted 1h 18mAWS US East (VA) - prod-us-east-3us, us-east-3
  9. Grafana CloudPartial outage
    Errors creating new Slack integration for Grafana IRM
    lasted 4h 46mIncident Management and Response (IRM)
  10. Intermittent write outage from 21:20-21:26, 21:54-21:56, and 22:22-22:23
    lasted 6h 32mus, us-east-3
  11. Grafana CloudPartial outage
    Metrics Write Path Errors
    lasted 2h 33mAWS US East - prod-us-east-0: Ingestionus, us-east-0
  12. Grafana CloudPartial outage
    Stacks using SCIM user provisioning are currently unable to log into Grafana
    lasted 5h 24mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  13. K6 - Cloud output test-runs are failing to fetch the script logs
    lasted 58mCloud Output Test Runs
  14. Grafana CloudPartial outage
    Cloud Log Exporter Unavailable
    lasted 2h 23mAWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2 +12ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  15. Grafana CloudPartial outage
    PDC Issues
    lasted 1h 15mAWS Germany - prod-eu-west-2, AWS US East - prod-us-east-2eu, eu-west-2, us, us-east-2
  16. Grafana Cloud login issues for users with role of None
    lasted 18h 53mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  17. Adaptive Metrics aggregation delay in eu-west-0 region.
    lasted 2h 3mGCP Belgium - prod-eu-west-0: Ingestioneu, eu-west-0
  18. Grafana CloudPartial outage
    Partial Outage in prod-eu-west-2
    lasted 1h 12mAWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-2 +15eu, eu-west-2
  19. Delayed Aggregated Metrics (prod-us-central-0)
    lasted 8h 35mGCP US Central - prod-us-central-0: Ingestionus, us-central-0
  20. Grafana CloudPartial outage
    Some Reports of Grafana Not Loading.
    lasted 2h 53mAWS US East (OH) - prod-us-east-0, GCP US Central - prod-us-central-0, GCP US Central - prod-us-central-3 +1us, us-central-0, us-central-3, us-central-4
  21. Fleet Managment Interface 404's
    lasted 0m
  22. Mimir Write Performance Degradation
    lasted 1h 32mGCP US Central - prod-us-central-0: Ingestionus, us-central-0
  23. Grafana CloudPartial outage
    Mimir Partial Write Outage
    lasted 1h 54mGCP US Central - prod-us-central-0: Querying, GCP US Central - prod-us-central-0: Ingestionus, us-central-0
  24. Issue with Dashboard Views Being Registered
    lasted 6d 2hAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  25. Grafana CloudPartial outage
    Network Degredation in prod-us-central-0
    lasted 0mus, us-central-0
  26. IRM Mobile App forcing some users to logout
    lasted 2d 16hIncident Management and Response (IRM)us
  27. Issue with Dashboard Views Being Registered
    lasted 2d 13hAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  28. Grafana CloudMajor outage
    PDC Degraded performance
    lasted 8h 17mAWS Australia - prod-au-southeast-1, AWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4 +3ap-southeast-1, apac, au, eu
  29. Delayed ingestion and recording rule evaluation failures for Mimir in prod-ap-south-1
    lasted 2h 40mAWS India - prod-ap-south-1: Rule Evaluation, AWS India - prod-ap-south-1: Alertmanager and Rules Configuration APIap-south-1, in
  30. Loki read path in prod-eu-west-2 was down
    lasted 0mAWS Germany - prod-eu-west-2eu, eu-west-2
  31. Loki Billing Data Lost
    lasted 0m
  32. Grafana rulers crash-looping on prometheus
    lasted 5h 6mAWS US East (OH) - prod-us-east-0: Rule Evaluation, AWS US West - prod-us-west-0: Rule Evaluationus, us-east-0, us-east-2, us-west-0
  33. Cannot access dashboard set up as a home page
    lasted 32mAWS India - prod-ap-south-1, AWS Singapore - prod-ap-southeast-1, AWS Switzerland - prod-eu-central-0 +2ap-south-1, ap-southeast-1, apac, eu
  34. Delayed usage and billing data
    lasted 0m
  35. Grafana CloudPartial outage
    Grafana Cloud IRM alert groups failing to produce alerts in us-east-3 region.
    lasted 19h 59mIncident Management and Response (IRM)us, us-east-3
  36. Partial Write Outage for Grafana Cloud Logs in prod-eu-north-0.
    lasted 0meu, eu-north-0
  37. Some Queries Failing
    lasted 3h 25mAWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 +22ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  38. Grafana CloudMajor outage
    Loki and Frontend Observability - Major Outage in prod-us-central-0 region
    lasted 1h 54mGCP US Central - prod-us-central-0, GCP US Central - prod-us-central-0us, us-central-0
  39. Elevated Loki Query Bytes Reporting
    lasted 2h 17mAWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 +22ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
Month

2026-06

23 incidents

  1. Grafana CloudPartial outage
    Confluent API Outage
    lasted 1h 50mIntegrations
  2. Mimir read errors and high latency in prod-eu-west-0
    lasted 20h 43mGCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestioneu, eu-west-0
  3. Rule evaluation error on cluster prod-gb-south-0
    lasted 2h 38mGCP UK - prod-gb-south-0: Rule Evaluation
  4. K6 - Test run metrics processing is delayed
    lasted 1d 13hCloud Test Runs, Result Analysis
  5. Elevated Logs Query Usage — Unexpected Billing Impact
    lasted 0m
  6. Grafana CloudPartial outage
    Rule Evaluation Outage in prod-us-central-0
    lasted 2h 41mGCP US Central - prod-us-central-0: Rule Evaluationus, us-central-0
  7. Grafana CloudPartial outage
    Issues with actions in the Grafana IRM mobile app
    lasted 1h 49mIncident Management and Response (IRM)
  8. Grafana CloudPartial outage
    Potential Issues Loading Grafana for Users in India
    lasted 5d 21hAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  9. Grafana CloudMajor outage
    Degraded k6 cloud UI performance
    lasted 4h 56mGCk6 App, Cloud Test Runs, Test Scheduling
  10. Frontend Observability - Suspected commit feature not working as expected
    lasted 1h 25mAWS Germany - prod-eu-west-2, AWS US East (OH) - prod-us-east-0, AWS US West - prod-us-west-0eu, eu-west-2, us, us-east-0
  11. Grafana CloudPartial outage
    Loki data source-managed alert rules not visible in the Grafana Cloud Alerting UI
    lasted 17h 51mAWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Brazil - prod-sa-east-1: Alertmanager and Rules Configuration API, AWS Canada - prod-ca-east-0: Alertmanager and Rules Configuration API +17ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  12. Brief Loki Prod-012-eu-west-2 Disruption
    lasted 0meu, eu-west-2
  13. Grafana CloudPartial outage
    Grafana Dashboards page not displaying when set to ‘View by Folders’
    lasted 18h 47mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  14. Grafana CloudPartial outage
    Investigating Issues with Data Source-Managed Alerting
    lasted 14hAWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Australia - prod-au-southeast-1: Alertmanager, AWS Brazil - prod-sa-east-1: Alertmanager and Rules Configuration API +37ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  15. IRM Degraded Performance
    lasted 9h 45mGCP Belgium - prod-eu-west-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: Alertmanager and Rules Configuration APIeu, eu-west-0, us, us-central-0
  16. Grafana CloudPartial outage
    Brief Rule Evaluation Failures in prod-eu-west-3
    lasted 5d 18hAzure Netherlands - prod-eu-west-3: Ingestioneu, eu-west-3
  17. Grafana CloudMajor outage
    Permissions Issues with IRM
    lasted 5h 24mIncident Management and Response (IRM)
  18. Grafana CloudPartial outage
    Silences not Working as Expected
    lasted 59mAWS Australia - prod-au-southeast-1: Alertmanager, AWS Brazil - prod-sa-east-1: Alertmanager, AWS Canada - prod-ca-east-0: Alertmanager +15ap-south-0, ap-southeast-0, ap-southeast-1, apac
  19. Grafana CloudPartial outage
    Grafana Assistant Skills Page Blank
    lasted 1h 45mAWS Indonesia - prod-ap-southeast-2, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 +21ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  20. K6 Test Runs Degraded Performance
    lasted 9h 7mCloud Test Runs, Cloud Output Test Runs
  21. Grafana CloudPartial outage
    Synthetic Scripted/Browser checks failure
    lasted 6h 44mAWS Australia - prod-au-southeast-1: API, AWS Australia - prod-au-southeast-1: Public Probes, AWS Brazil - prod-sa-east-1: API +53ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  22. tempo prod-25 write-path-down
    lasted 8h 32mAWS UK - prod-gb-south-1
  23. Alert manager unavailable in prod-us-central-0
    lasted 32mGCP US Central - prod-us-central-0: Alertmanager and Rules Configuration API, GCP US Central - prod-us-central-0: Alertmanagerus, us-central-0
Month

2026-05

12 incidents

  1. Grafana CloudPartial outage
    Grafana Loki Log Query Issues
    lasted 1h 56mAWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0 +13ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  2. Grafana CloudPartial outage
    Prometheus Datasource Errors/Outage in prod-us-east-0
    lasted 2h 37mAWS US East - prod-us-east-0: Queryingus, us-east-0
  3. Grafana K6 metrics processing and test runs degradation
    lasted 7h 18mCloud Test Runs, Cloud Output Test Runs, Result Analysis +1
  4. Intermittent Errors and High latency Writing to Cloud Metrics, Cloud Logs and Cloud Traces
    lasted 22h 16mGCP US Central - prod-us-central-0, GCP US Central - prod-us-central-5, GCP US Central - prod-us-central-0: Ingestion +2us, us-central-0, us-central-5
  5. Grafana CloudPartial outage
    "Failed to Load Dashboard" Errors
    lasted 18h 57mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  6. Grafana CloudPartial outage
    SSL/TLS Connectivity Issues
    lasted 1h 52mAzure US Central - us-central2us, us-central2
  7. Cloud Metrics -High Write Latency and Errors in prod-us-central-7
    lasted 1h 14mAzure US Central - prod-us-central-7: Ingestionus, us-central-7
  8. Grafana CloudMajor outage
    Metrics read errors in prod-ap-south-1 region
    lasted 39mAWS India - prod-ap-south-1: Queryingap-south-1, in
  9. Grafana CloudPartial outage
    Hardware failure on CSP within prod-us-west-0
    lasted 0mus, us-west-0
  10. Elevated Error Rate of Browser Checks in PoP Oregon
    lasted 4h 2mAWS US East - prod-us-east-0: Public Probesus, us-east-0
  11. Grafana CloudPartial outage
    k6 Partial Outage
    lasted 3h 11mAWS Australia - prod-au-southeast-1: API, GCk6 App, AWS Australia - prod-au-southeast-1: Public Probes +60ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  12. Grafana CloudPartial outage
    Ingestion Errors for AWS Cloud Provider Observability Metric Streams in prod-us-central-7
    lasted 1h 13mus, us-central-7
Month

2026-04

23 incidents

  1. Performance Testing – Degraded Service (Resolved)
    lasted 0m
  2. Elevated write latency for AWS Metrics Streaming integration in us-east-3 region.
    lasted 0mus, us-east-3
  3. Investigating Issues Saving SQL Datasource Credentials
    lasted 18h 51mIntegrations
  4. Gateway Slowness Detected in Prod (US-East-1)
    lasted 2d 5hGCP US East - prod-us-east-1us, us-east-1
  5. Grafana CloudPartial outage
    InfluxDB Datasource - Intermittent Failures
    lasted 6h 17mIntegrations
  6. Grafana CloudPartial outage
    Cloudwatch Datasource Outage
    lasted 5h 35mGCP US Central - prod-us-central-0us, us-central-0
  7. Restrictions on Alerts & Reports for Grafana Cloud Free/Trial Users
    lasted 3d 17hAWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2 +87ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  8. Grafana CloudMajor outage
    Elevated 429 Errors Impacting Metrics Querying Across Multiple Regions
    lasted 21mAWS Australia - prod-ap-southeast-2: Querying, AWS Australia - prod-ap-southeast-2: Ingestion, AWS Brazil - prod-sa-east-1: Querying +45ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  9. Query Caching - Degraded Performance
    lasted 1h 35mAWS Germany - prod-eu-west-2, AWS US East (OH) - prod-us-east-0, Azure Netherlands - prod-eu-west-3 +1eu, eu-west-2, eu-west-3, us
  10. Issues on Stack creation
    lasted 1h 11mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  11. Degraded Ticket Visibility in Support System
    lasted 18mSupport Tickets
  12. k6 Cloud Service Disruption
    lasted 0m
  13. Loki write instability in prod-eu-west-2.loki-prod-012
    lasted 0meu, eu-west-2
  14. K6 Sporadic DNS Issues
    lasted 1d 3hCloud Test Runs
  15. Grafana CloudPartial outage
    Grafana Cloud Logs - Write degradation in us-east-3
    lasted 43mus, us-east-3
  16. Grafana CloudPartial outage
    Tempo Write Outage
    lasted 1h 19mAWS US East - prod-us-east-3: Ingestionus, us-east-3
  17. K6 Browser Testing/Timeline Not Available
    lasted 1h 16mResult Analysis
  18. Stability Issues for Some Customers in the prod-gb-south-1 Region.
    lasted 0m
  19. Unable to Edit Notification Policies
    lasted 4h 59mAWS Australia - prod-au-southeast-1: Alertmanager, AWS Brazil - prod-sa-east-1: Alertmanager, AWS Canada - prod-ca-east-0: Alertmanager +15ap-south-0, ap-southeast-0, ap-southeast-1, apac
  20. Notification Policies and Contact Points Missing in UI on the Slow Release Channel
    lasted 21h 38mAWS Australia - prod-au-southeast-1: Rule Evaluation, AWS Australia - prod-au-southeast-1: Alertmanager and Rules Configuration API, AWS Australia - prod-au-southeast-1: Alertmanager +58ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  21. Grafana CloudPartial outage
    Partial K6 Test Run Outage
    lasted 2h 9mCloud Test Runs, Cloud Output Test Runs, Private Load Zones
  22. AWS integration Degraded Performance
    lasted 46mIntegrations
  23. Query degradation and possible rule evaluation failure on prod-eu-west-0.cortex-prod-01
    lasted 11h 16mGCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestioneu, eu-west-0
Month

2026-03

31 incidents

  1. k6 Cloud Degradation
    lasted 0m
  2. Synthetic Monitoring: Some Check Creations & Updates Might be Blocked.
    lasted 0m
  3. Grafana CloudPartial outage
    Synthetic Monitoring: Some Check Creations & Updates Might be Blocked.
    lasted 24mAWS Australia - prod-au-southeast-1: Public Probes, AWS Brazil - prod-sa-east-1: Public Probes, AWS Canada - prod-ca-east-0: Public Probes +25ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  4. Grafana CloudPartial outage
    Some of the CloudWatch queries are failing
    lasted 35mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  5. Tempo Reads Outage for Small Subset of Customers
    lasted 0mus, us-central-0
  6. Grafana CloudPartial outage
    Some Grafana Instances Unavailable
    lasted 7h 13mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +28ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  7. Grafana CloudMajor outage
    Prometheus writes in prod-eu-west-3 are degraded
    lasted 29d 5hAzure Netherlands - prod-eu-west-3: Ingestioneu, eu-west-3
  8. Service degradation on Dashboard loading in several clusters.
    lasted 0mus, us-central-0, us-east-0, us-west-2
  9. Prometheus writes, Logs, and Synthetic Monitoring in prod-eu-west-3 are degraded
    lasted 1d 3hAzure Netherlands - prod-eu-west-3, Azure Netherlands - prod-eu-west-3: API, Azure Netherlands - prod-eu-west-3: Ingestion +1eu, eu-west-3
  10. Grafana CloudPartial outage
    Grafana Assistant Unavailable in prod-us-east-0
    lasted 1h 45mAWS US East - prod-us-east-0, GCP US East - prod-us-east-1us, us-east-0, us-east-1
  11. Grafana CloudPartial outage
    Authentication API Database Down in prod-eu-west-2 and prod-eu-west-4
    lasted 40mAWS Germany - prod-eu-west-2, AWS Germany - prod-eu-west-4eu, eu-west-2, eu-west-4
  12. Grafana CloudPartial outage
    Various Datasource Issues
    lasted 1h 57mIntegrations
  13. Grafana CloudPartial outage
    Degraded performance of Grafana Cloud k6 test runs
    lasted 6h 54mCloud Test Runs
  14. Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)
    lasted 4d 20hAzure Netherlands - prod-eu-west-3eu, eu-west-3
  15. Grafana CloudPartial outage
    Increased number of Aborted-by-Systems with a k6 binary building errors
    lasted 10h 31mCloud Test Runs
  16. Grafana CloudPartial outage
    Rule Evaluation Outage in prod-us-west-0
    lasted 2d 1hAWS US West - prod-us-west-0: Rule Evaluationus, us-west-0
  17. Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)
    lasted 1d 4hAzure Netherlands - prod-eu-west-3, Azure Netherlands - prod-eu-west-3eu, eu-west-3
  18. Grafana CloudPartial outage
    Various Issues with HG Pages
    lasted 1h 11mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +27ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  19. Grafana CloudPartial outage
    Some Write Failures in prod-eu-west-3.
    lasted 1d 3hAzure Netherlands - prod-eu-west-3: Ingestioneu, eu-west-3
  20. Service degradation on Logs Read path in AWS US West (us-west-0)
    lasted 5h 13mAWS US West - prod-us-west-0us, us-west-0
  21. Metrics write path outage in prod-us-central-0 and prod-us-central-5
    lasted 1d 3hGCP US Central - prod-us-central-0us, us-central-0, us-central-5
  22. Fleet Managment Elevated Rate of Errors
    lasted 1d 6hFleet Managementus, us-central-0
  23. Service degradation on Logs Read path in AWS US West (us-west-0)
    lasted 6h 14mAWS US West - prod-us-west-0us, us-west-0
  24. Outage for prod-eu-central-0 due to AWS S3 outage.
    lasted 1d 12heu, eu-central-0
  25. Grafana CloudMajor outage
    Some Grafana Instances Unavailable
    lasted 1h 28mAWS Australia - prod-au-southeast-1, AWS Australia - prod-au-southeast-2, AWS Brazil - prod-sa-east-1 +27ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0
  26. Grafana CloudPartial outage
    Write failures in prod-eu-west-0
    lasted 1h 9mGCP Belgium - prod-eu-west-0: Querying, GCP Belgium - prod-eu-west-0: Ingestioneu, eu-west-0
  27. Elevated rate of errors for Fleet Management in prod-us-central-0
    lasted 1h 42mFleet Managementus, us-central-0
  28. Test Run Browser Screenshot Upload Failing
    lasted 0m
  29. Grafana Cloud Logs - Write degradation in Azure Netherlands (eu-west-3)
    lasted 2d 6hAzure Netherlands - prod-eu-west-3, Azure Netherlands - prod-eu-west-3eu, eu-west-3
  30. Grafana CloudMajor outage
    Write outage for logs in prod-eu-west-3
    lasted 8h 11mAzure Netherlands - prod-eu-west-3eu, eu-west-3
  31. Grafana CloudMajor outage
    Complete outage in prod-me-central-1
    lasted 107d 3hAWS UAE - prod-me-central-1: Querying, AWS UAE - prod-me-central-1: Ingestion, AWS UAE - prod-me-central-1 +7me, me-central-1
Month

2026-02

1 incident

  1. Grafana Cloud Metrics - Intermittent Write Latency in prod-us-central, prod-us-central-5, and prod-eu-west-0
    lasted 19d 22hGCP Belgium - prod-eu-west-0: Ingestion, GCP US Central - prod-us-central-0: Ingestion, GCP Belgium - prod-eu-west-0: Ingestion +1eu, eu-west-0, us, us-central-0