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Grafana Cloud

Grafana Loki Log Query Issues

Partial outage Lasted 1h 56m · started · Grafana Cloud's page

Level
confirmed
Worst impact
Partial outage
Components
AWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2, AWS India - prod-ap-south-1, AWS Ireland - prod-eu-west-6, AWS Japan - prod-ap-northeast-0, AWS Singapore - prod-ap-southeast-1, AWS Sweden - prod-eu-north-0, AWS UAE - prod-me-central-1, AWS US East (OH) - prod-us-east-0, AWS US West - prod-us-west-0, Azure US Central - us-central7, GCP India - prod-ap-south-0, GCP Singapore - prod-ap-southeast-0, GCP UK - prod-gb-south-0
Regions
ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0, ap-southeast-1, apac, au, ca, ca-east-0, eu, eu-north-0, eu-west-2, eu-west-6, in, jp, latam, me, me-central-1, sa-east-1, us, us-central7, us-east-0, us-west-0
Down Index
49of 100

What to do

  • Check whether you use Grafana Cloud AWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2 and 12 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0. Check your stack

    Paste a package.json, lockfile, Terraform or a list of domains at down.guide/stack to see every provider you depend on.
  • Confirm your retries, queues and scheduled jobs caught up after the 1h 56m it lasted.

    Anything that failed between 2026-05-29 09:03 UTC and 2026-05-29 10:59 UTC may need a replay.
  • Subscribe to Grafana Cloud's feed to hear about the next one first. RSS feed

    https://down.guide/feed?provider=grafana-cloud works in Slack (/feed subscribe), Discord feed bots and any RSS reader.

Updates from Grafana Cloud 3

  1. investigating

    We’re currently investigating an issue affecting Loki queries in Grafana. We have had reports from customers showing the logs are not loading or showing missing logs. Our team is actively working to identify the cause. Thank you for your patience.

    provider

  2. monitoring

    We have identified the cause of this incident and a fix has been applied. Normal functions are returning. We are currently monitoring the recovery process.

    provider

  3. resolved

    This incident has been resolved.

    provider

Reports count in aggregate; nothing about you is shown.

Corrections

None so far.

Something wrong on this page? Report an error or send us a note. Every fix is listed here.

Questions about DWN-f991670766

Is Grafana Cloud still down?

No, this incident was resolved 2026-05-29 10:59 UTC. For Grafana Cloud's live state, see https://down.guide/grafana-cloud.

How long did it last?

1h 56m, from 2026-05-29 09:03 UTC to 2026-05-29 10:59 UTC, by the times Grafana Cloud posted.

What was affected?

Grafana Cloud named AWS Australia - prod-au-southeast-1, AWS Brazil - prod-sa-east-1, AWS Canada - prod-ca-east-0, AWS Germany - prod-eu-west-2 and 12 more in ap-northeast-0, ap-south-0, ap-south-1, ap-southeast-0.

What caused it?

Grafana Cloud hasn't published a root cause. If it does, it shows here.

Where does this come from?

Grafana Cloud's official status page, https://status.grafana.com, quoted verbatim. down.guide's own probes, reports and social counts are labeled as ours.